In our series ‘People of Pauwels Consulting’, our colleagues introduce themselves and talk about how they experience working at Pauwels Consulting and with our clients.
Today, we are going to get acquainted with Sylvie Bussers, Communication & Change Manager at Pauwels Consulting.
Sylvie: Sure! My name is Sylvie Bussers. I’m from Flémalle, Liège, and I’ve lived in Brussels for more than 30 years.
I am married and a mother of two. My daughter Estelle studied law and has a job already. My son son Frédéric has just finished his second year Medicine at university. He still lives at home.
Sylvie: I read a lot, either novels – my favourite is Patricia Cornwell – or books about society issues, communication, management or human resources.
I’m also quite the cook and I like to entertain. And I really enjoy my regular fitness and aquagym sessions.
Sylvie: I came to Brussels to study translation studies because there were no translation schools in my region. I studied in Brussels… and never left the city. (smiles) I’m a qualified translator English-Spanish with Dutch and Italian on top.
Sylvie: I’m half Walloon half Flemish, and I learned Dutch quickly for that reason. That’s when it turned out that I have a gift for languages. But I did not want to be a teacher. I wanted to learn languages that I could use in my future job. That’s the reason I chose translation.
Sylvie: I worked about 10 years as a management assistant in different companies. Then, I specialized in internal communication and went back to evening classes to get a communication diploma.
I grew that expertise by working on every possible communication project. I also built expertise in various sectors – private and public – and different company sizes, from a 10-people team to tens of thousands. I also taught communication for 5 years at EPHEC Promotion Sociale.
Sylvie: I was finishing a mission in a small American company and looking for a new job. I found the Internal Communication job that Pauwels Consulting offered on LinkedIn and immediately applied for it. It was exactly what I was looking for!
I like to think that this mission for Pauwels Consulting is the beginning of a fruitful relationship, not the end.
Sylvie: I was really impressed by the kindness and warm welcome I received, from the moment I was interviewed in Diegem until I signed my contract in Ghent. This kind of welcome is far from being common practice, I can tell you.
Sylvie: I work for R&D at GSK Vaccines. I’m part of the R&D Implementation team as an Internal Communication/Change Manager. I developed a change management and communication program.
Sylvie: The program I developed is focused on getting people (re)motivated and engaged after the R&D reorganisation and integration with Novartis.
Sylvie: I’m currently accountable for:
- “Implementation at a glance”: a monthly update on the integration (writing, editing and publishing).
- “Between Us”: leader profiles presented in a fun and “light” way to reconnect people with their leadership.
- “Team in Action”: an initiative to clarify the new R&D organisation for people, by explaining what teams do.
- “Zoom”: a project that focuses on the pain points R&D people experience as a result of the reorganisation and integration. I’m currently developing and scripting a video module on eTimesheet and supporting the creation of a module on Governance.
- Setting up the Editorial Board for R&D: I drafted a proposal for the creation of an editorial team. It’s just been validated, so I’m drafting the project plan now.
Sylvie: It should be until the end of October, when the plan is to transfer the projects to the business.
Sylvie: I was given the space I need to express my creativity. My project lead quickly understood that and I was able to work on many different things, on top of my own projects: finding the names for the projects, their visual identity, helping people with presentation slides, writing briefings for agencies, supporting event organization…
Sylvie: This mission and first experience as a consultant gave me the opportunity to use everything I learned in my career. Most importantly for me, working as a consultant means: don’t sell yourself short, be independent in your thinking and be yourself.
Sylvie: I’d really like to work on another Change Management/Communication project: I believe everyone has a “calling” or a role in life, and I guess mine is to help others and accompany people through change.
Sylvie: Short term, I’d like to obtain an accreditation in Change Management. Longer term, I’d like to manage a team and become a trainer or coach in my area of expertise.
Sylvie: I have 2, actually, that I keep in mind all the time:
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