Application tips

Body language in a job interview – part 2: extra tips for success!

06 Aug 2019
In our previous article, we shared advice about body language in job interviews. We described the importance of the first handshake, your overall posture and the movements you make with your head, eyes, arms and hands.n In this article, we share 14 extra tips to control your body language in job interviews. We discuss what to do with your shoulders, torso, back, legs, face and voice.

WHAT IS YOUR BODY LANGUAGE SAYING?

The tips in this article are based on scientific research, practical experience and guidelines from organizations such as the FBI. You will find some interesting references at the end of this article. They are all well worth reading!

WHAT TO DO WITH YOUR SHOULDERS, TORSO AND BACK

1. Maintain a natural position

Try to keep your shoulders relaxed during the entire interview. Pulling your shoulders up or pushing them forward reflects uncertainty. Hanging your shoulders reflects indifference.

2. Don’t hang in your chair

If you don’t have side rails or a table to lean on, it can be tempting to hang in your chair. Try to avoid this because if you do, you may come across as indifferent.

mind your posture during job interview 3. Loosen up (but not too much)

It is important to keep your back straight, but try to do so in a natural way. Try to move gently and naturally during the entire interview. Otherwise, you may come across as nervous and insecure.

4. Lean towards the current speaker

Leaning towards the current speaker is a sign of respect. It indicates that you listen intently. Don’t change your position too fast or too obvious when someone else starts speaking though, or you may come across as a human robot.

WHAT TO YOU DO WITH YOUR LEGS?

5. To cross or not to cross?

This depends on your personality. If you are confident by nature, crossed legs can confirm your comfort but then can also reveal arrogance. If you are uncertain by nature, crossed legs will reflect and confirm your uncertainty.

6. Relax!

Put your feet firmly on the ground, even when you are in a chair. Try to avoid the ‘restless leg syndrome’ (bouncing your leg up and down) at all times. Shaking your leg(s) will make a nervous impression.

Are you ready for a job interview?

IS YOUR FACE AN OPEN BOOK?

7. It is amazing what a smile can do

As we wrote before: Be the person you want to hire. Everybody likes a natural smile. A natural smile will make you seem friendly, confident and approachable.

8. Don’t force your smile

Don’t force your smile. And please don’t smile during the entire interview. You can smile when the conversation is light-hearted, but aim for a more serious look when you are discussing serious things.

9. Don’t try to be funny

Don’t turn your interview into a stand-up comedian act. And please don’t laugh at your own jokes! It is embarrassing to laugh when the others are not. Only smile when there is a clear reason.

hands during your job interview 10. Don’t frown

Don’t frown during your job interview. If you do, it may seem as if you don’t understand or trust your interviewer. If you frown when your are speaking you may come across as complacent or unreliable.

11. Don’t squeeze your eyes

If you squeeze your eyes, it may seem as if you don’t trust what’s being said. So don’t squeeze your eyes during job interviews; it will make you look incredulous and/or unreliable.

12. Don’t look away when you answer a question

Always look your interviewer in the eyes when you answer a factual question (e.g. a question about your previous work or studies). If you first look to the left or to the right, it will seem as if you are crafting an (unreliable) answer.

13. Never look down when you answer a question

Maintain eye contact when you answer a question. If you look down, it may seem as if you don’t feel confident about your answer, or that you are giving an unreliable answer altogether. If you maintain eye contact you will seem confident and reliable.

LAST BUT NOT LEAST: YOUR VOICE!

14. Keep your voice under control

Your voice can reveal more about you(r feelings) than you think. Therefore, keep your articulation, intonation, rhythm (not too fast!) and especially your breathing under control. Good breathing will calm down your nerves and it will make the conversation much more enjoyable.

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Application tips

Body language in a job interview – part 1: our tips for success!

06 Jul 2019
Body language is important. Very important. You can say what you want during a job interview, if your body language tells a different story, you may seem insecure, unreliable or arrogant.

We are going to share with you our tips about body language in job interviews. We will describe the importance of the first handshake, your overall posture and the movements you make with your head, shoulders, torso, eyes, arms, legs, voice and hands. But often, we are not aware of what our body language is saying exactly. So we will conclude the article with some tips on how to control your body language in job interviews. Do you like what your body is saying about you?

BODY LANGUAGE AS A MEANS OF COMMUNICATION

In this article, you will read some tips on how to keep your body under control during your next job interview. The tips below are based on scientific research and experience and guidelines from organizations such as the FBI. References are included at the end of this article.

As Samuel L. Jackson put it in the 1998 blockbuster ‘The Negotiator’: “The eyes can’t lie!”

The first handshake

Initiate a firm handshake
Don’t wait for the other person to initiate the first handshake. Go ahead and initiate the first handshake if you can. This shows that you feel confident and that you are ready to start the interview.

Stretch your fingers and make a 45° angle with your thumb. Let the skin between your thumb and index finger touch your partner’s hand and then close your fingers around his or her hand. Avoid giving a soft handshake. This may give the impression that you feel uncertain. Don’t squeeze your partner’s hand either. Such a handshake may give the impression that you are too dominant or that you want to (over)compensate for your insecurity.

firm handshake during job interview Avoid sweaty hands
Do you sweat excessively? Then please refresh yourself before you enter the building. Make sure you always carry a handkerchief with you to dry your hands and to wipe your forehead and neck.

If you get sweaty hands just before your interview, then dry them subtly on your knees when you get up from your chair. Avoid clammy hands, as they can give the impression that you are nervous and/or uncertain.

Maintain eye contact
Try to ensure a natural smile, a firm voice and constant eye contact during the introduction with your conversation partner(s). If your eyes go away from your conversation partner(s) you may seem insecure, dishonest, indifferent or downright arrogant.

Your posture during your job interview

Sit up straight

This may seem like stating the obvious, but if your seat has side rails you may be tempted to lean to the left or to the right. Try to avoid this. If you are ‘hanging’ loosely in your chair then you can come across as careless and/or indifferent.

Therefore try to sit up straight and to keep your back against the backrest. If you lean forward during your interview, then keep your shoulders low. Don’t make yourself too ‘big’. Also, make sure that you respect your conversation partner’s personal space. Otherwise, you will leave too much of an impression.

Stay calm and sit quietly

Do not wiggle in your chair and keep your legs still. Try to balance between movement and a formal posture. Someone who is using his hands and arms too much can be perceived as disturbing. The same applies to someone who is not moving at all.

Don’t try to hide your stress too much.

You want to come across as natural and pleasant to talk with. If you show healthy stress then you will give the impression that the job is important to you. If you look too stoically then you may come across as indifferent.

What to do with your eyes and head?

keep eyecontact during job interviewAlways keep eye contact

You may have multiple conversation partners in a job interview. Try to give everyone the same amount of eye contact when it is your turn to speak. You can never know whose arguments will decide about your future. Try to show the same amount of respect for every conversation partner.

Try to maintain eye contact with the person who is speaking. This way you will show that you are sincere and interested. When someone asks a question, look him or her in the eye at the beginning of your answer and then shift your eyes to the other conversation partners.

Try not to look away or turn your eyes downward when you give an answer to a question. It may make you feel comfortable, but it can also give the impression that you are insecure or that you aren’t telling the truth. Look your conversation partner in the eyes and shift your eyes to the other people at the table afterward.

Nod only when you agree

Some people are nodding their heads constantly to show that they understand what the interviewer is saying. This can be perceived as (too) obedient or not sincere. Therefore, only nod your head if you agree, when you understand an important point and when you want to invite your conversation partner to continue talking.

Also, keep your head still as much as possible and / or mirror the movements of the head of your conversation partner. If you subtly mirror the (head) movements of your conversation partner, you implicitly show that you agree with what is being said.

Are you ready for a job interview?

YOUR ARMS AND HANDS AS A MEANS OF COMMUNICATION

  • Never cross your arms

Crossed arms give a ‘closed’ impression. As a result, crossed arms are often interpreted as a symbol of uncertainty, unreliability or lack of interest. Try to avoid this by not crossing your arms.

  • Use your arms and hands (only) to emphasize your story

Use your arms (only) to emphasize your message. Practice this at home in front of the mirror and/or with your friends and family. On the internet, you can find lots of instructional videos that demonstrate how you can emphasize different messages with your arms and hands.

  • What to do with your arms and hands if you are not speaking

Put your hands on your lap or on the table. If you put your arms and hands on the table, then gently lean over to your conversation partners. This way you emphasize that you are listening attentively. You can fold your hands loosely, but make sure you don’t squeeze the blood out of your fingers.

  • Avoid a tense impression with your hands and fingers

Holds and move your hands in a calm and natural manner when you are talking. Try to keep your hands still if you are not talking. Don’t tick on the table and don’t make any rhythmic movements that can reveal your stress (and that can irritate your conversation partners).

  • Don’t touch yourself too much

This may sound odd, but it is a natural reflex to touch your nose, cheeks and lips when you are speaking. It is a common way to soothe yourself. Try to avoid this. If you touch your face too much or if you play with your hands, fingers or jewelry you may be perceived as insecure and/or unreliable.

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Application tips

Want a job interview? Leave a compelling voicemail message!

08 Apr 2019
No matter how good your resume, your motivation letter, your reputation and your written communication skills may be, good telephone skills are critical for your job search.

In our previous blog post, we discussed the importance of having an inviting voicemail message. But what to do when you have to call (back) a recruiter? How do you leave a compelling voicemail message that invites a recruiter to call you back?

CALLING A RECRUITER: PREPARE, REHEARSE AND BELIEVE IN YOURSELF!

Want a job interview? Leave a compelling voicemail message! If you call (back) a recruiter, 4 things can happen:

  • The recruiter is unavailable and you end up in his or her voicemail.
  • The recruiter doesn’t pick up the phone but a colleague does.
  • The recruiter picks up the phone.
  • No one picks up the phone.

In either case, it is important to make a good impression. This can only be achieved if you prepare, rehearse and believe in yourself. Therefore:

  • Decide whether you want to leave a voicemail message before you call the recruiter! Some things can be better discussed in a one-to-one conversation rather than through a one-directional voicemail message.
  • If you don’t want to leave a voicemail, make sure you end the call before the beep. Don’t leave voicemail messages with static noise or -even worse- a vague message without a purpose and call to action.
  • If you want to be transferred by the colleague who picked up the phone, be prepared to communicate who you are, who you are calling for, what you are calling about and what actions you expect from the colleague who answered your call.
  • If you don’t want to leave a message with the colleague who answered your call, give your name, explain why you called, and say that you will try again later. In all cases: always be polite! Other colleagues’ opinions can seriously influence how a recruiter feels about you.
  • If the recruiter picks up the phone, make sure you can properly introduce yourself and explain the reason for your call. Try doing some research on the recruiter and/or the company he/she is working for! Try to ‘know’ the recruiter before dialing his or her number.

calling and leaving voicemail for job interviewTIPS FOR LEAVING A CONVINCING COMPELLING VOICEMAIL MESSAGE

If you decide to leave a voicemail message in a recruiter’s mailbox, the following tips may help:

  1. Divide your message into 3 parts: an introduction in which you introduce yourself, a body in which you name the reason for your call and an ending with a call to action and your contact details (if you want the recruiter to call you back).
  2. Make it super easy for the recruiter to find your details in his/her system and to call you back. End your voicemail message with your e-mail, phone number (twice), your name, the reason for your call and a clear call to action.
  3. An example ending may be “You can reach me at john.doe@email.com and 01-23456789. That is 0… 1… 2… 3… 4… 5… 6… 7… 8… 9… This was John Doe from Company X. I called you regarding the job opening for Marketing Officer with Company Y. I look forward to hearing from you”.If you are not fully satisfied with the voicemail message you just recorded, try again! This option may not be possible with all providers, but if you can you should do your best to improve your message as much as you can.

“Don’t underestimate the power of a good phone call!”

3 EXTRA TIPS FOR MORE SUCCESS

Sometimes you are not actively looking for a new job, but recruiters are maybe looking for you! Therefore:

If you missed a call: Call back! Always! Calling back an unknown number may take some courage, but you don’t want to miss out on the opportunity of a lifetime because you don’t have the courage to call back, do you?

Evidently, it is hard to prepare for such a telephone call. If you reach a recruiter and if you don’t feel confident enough to have a conversation at that time, try to schedule a new meeting in the near future. Also try to get as much information as possible (the recruiter’s name, the position and/or company and/or job description you are contacted about) to prepare yourself for your next phone call.

In order to stay in control of the conversation, you can indicate that you will call back at a later point in time. Leave enough room for the recruiter to call you in the meantime if he or she wants to, but secure your next point in the conversation.

Don’t call your recruiter every single day, and don’t expect an instant reply either. Don’t even expect a reply the same day. Recruiters are often on a tight schedule. Try to help your recruiter as much as possible by leaving your contact details and by giving him or her the opportunity to wait for your next call. You and your recruiter are on the same team. Help each other as much as possible!

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Application tips

Personal branding: 7 tips for recording your voicemail message

06 Apr 2019
When you are looking for a new job or another professional challenge, your telephone skills or the lack thereof may seriously influence your chances of success. We discuss 7 tips for creating a voicemail message that makes a great first impression and that invites callers to leave a message or call you back.

Create your voicemail message, build your brand.

Your voicemail message is a powerful branding tool. The content and in particular your tone of voice can give a great impression of your personality. This impression can either invite or prevent recruiters and other business contacts from sending you interesting job opportunities.

In order to maximize the full potential of your voicemail message, make sure that your voicemail is:

1. Authentic

Record your voicemail message with your own voice. If you haven’t already done so, change the default message of your carrier and record your own message. Don’t let others do this for you; you don’t want to sound like someone else.

2. Pleasant

Record your voicemail message in a quiet place without too much noise or reverb. Recording your message while driving your car can be noisy. Recording your voicemail message at night (with less background noise) may be a better idea.

3. Fluent

Speak distinctly at a comfortable volume and pace and with a pleasant intonation and tone of voice. Preparing your message in advance is a good idea, but don’t read it out loud. Ideally, your voicemail message will sound natural and inviting.

calling and leaving voicemail for job interview4. Professional

Forget about ‘funny’ tunes and messages. Humor is a serious thing. It can be perceived as funny or downright irritating. Don’t jeopardize your chances of success with ill-placed humor.

5. Original

Using humor in voicemail messages can be tricky, but an original voicemail message won’t hurt. Change your voicemail message once in a while and try to include facts that showcase your commitment to the things you do.

6. Informative

Tell your callers that they have reached your voicemail. Articulate your name with care. This way your callers will know for sure that they have dialed the correct number. This will lower the threshold to leave a message.

7. Instructional

Give your callers a clear call to action. A phrase like “Please leave your name AND number and I will get back to you as soon as possible.” tells your callers what to do and what to expect.

“Good telephone skills are critical to your success!”

Good telephone skills can seriously increase your chances of being invited to job interviews and other interesting job opportunities. And yet the importance of good telephone skills for your career is often underestimated.

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Application tips

Job hopping: is it beneficial or not?

08 Feb 2019
We once stumbled upon an interesting article in Forbes about "The Pros and Cons of Job Hopping". The article provides a fresh take on the benefits and drawbacks of changing jobs often.

The article concludes that “if you do it for the right reasons and maintain healthy relationships with past employers, the pros should outweigh the cons and you’ll be seen as a flexible, resourceful candidate”. Let’s see how this applies to you.

What is job hopping?

Job hopping is an elusive term, but ‘moving from one company to the next every one to two years, doing this repeatedly and for other reasons than a layoff or company closing’, seems a good working definition.

Job hopping is something that is a trend nowadays. Whereas, Baby Boomers usually stayed with one employer for their entire career, the younger generations X and Y seem to strive for more instant gratification. This results in more adventurous career paths.

So, what are the most important benefits of job hopping?

1. You can get a ton of experience and a fresh view on things

If you change jobs every few years, you’ll see the inner workings of various companies and company cultures. Each one will have its own best practices and rules of conduct. If you carry this knowledge and experience with you, and if you can apply them in your future work, it may offer new ideas and a surprisingly fresh way of doing things.

This may help you and your future employers overcome challenges sooner and better, in ways you (and they) would otherwise have never thought of.

keep eyecontact during job interview2. You can grow a powerful network

The more companies you work in, the larger your network will become. Having a large, resourceful and easily accessible network is a big asset for employees and employers alike. With a powerful network, you’ll be able to reach out to people and information quicker and easier. This is definitely a win-win for you and your future employers.

3. You get more opportunities to find the right fit

If you work with various employers, you’ll have plenty of opportunities to figure out which type of job and company culture suit you best.

This is a win-win for you and the employer that matches your criteria, provided that you can resist the urge to change jobs again. After all, the grass always seems greener on the other side.

Sound good! But what about the drawbacks of job hopping?

1. Employers may be hesitant to invest in you

Imagine you are an employer. Would you invest in the education and career development of someone who changes jobs every year? Probably not! If you change jobs often you may be considered a flight risk. As a result, you may not get the education, coaching, rewards or career opportunities other, more loyal employees get.

2. Last in, first out

Imagine you are an employer again. Who would you lay off first when things get rough: loyal employees with a ton of company-specific knowledge or new forces with more generic knowledge? When things get rough, loyal employees will be at the advantage.

3. You may seem unreliable

If you change jobs every one or two years, employers may question your judgment and your perseverance. True, some people may be better at starting things and others may be better at completing things, but completing long term projects shows that you have discipline and that you won’t leave at the first sign of trouble.

So…

Ready to jump into a new challenge?

Should you hop?

Well, it depends on a number of things, among which:

1. The industry you are in

Some industries are more open to job hoppers than others. If your new jobs all have steep learning curves (and hence a large cost of education), more loyal employees may be at the advantage.

2. The country you live in

The Forbes article was geared toward the American economy. Based on our daily experience with recruitment in Belgium we can tell that Belgian companies are still more reluctant to hire employees that change jobs every few years.

3. Your reasons for job hopping

If you can prove that you have provided added value to all your past employers and that you left on good terms, your career jumps will be more acceptable than when you are just chasing quick pay raises.

Mind that attracting, screening, courting and hiring new employees is very expensive for companies though. With this in mind, ‘providing added value to your employers’ means “paying back these investments and providing extra value on top of that”!

consultancy4. Your need for security

If you feel confident about your skills and knowledge and if you are willing to take risks, you may consider changing jobs more often. However, if you want job security and more peace of mind, pursuing a rich and varied career with one employer may be more rewarding.

5. The trail you leave behind

No matter what, you are dealing with people. If you always leave on good terms, you’ll grow a powerful network. However, if you burn your bridges, all you’ll leave is a bitter taste and a network of people who will speak ill of you.

And please let’s not forget…

6. Your definition of job satisfaction

Most people love and/or need appreciation. If you make yourself indispensable to your employer (this usually requires you to stick around for a longer period of time), you’ll feel the appreciation of your employer and your colleagues. This may be far more rewarding than changing jobs every few years.

7. Your peace of mind

If you focus on the here and now without losing sight of your long-term ambitions, you’ll probably feel more at ease than when you are constantly dreaming of the future. Setting and pursuing goals may give you peace of mind and joy at work. Don’t underestimate the power of these two rewards.

Our thoughts on job hopping:

Be careful!

The Forbes article concluded that “if you change jobs for the right reasons and if you maintain healthy relationships with past employers, the pros [of job hopping] should outweigh the cons and you’ll be seen as a flexible, resourceful candidate.”

Based on our daily experience with recruitment, we’d like to tone down this conclusion to “if you change jobs for the right reasons and if you maintain healthy relationships with past employers, the pros [of job hopping] MAY outweigh the cons and you MAY be seen as a flexible, resourceful candidate.”

We feel that Belgian employers are increasingly less conservative in their hiring policies. So you should still be careful if you change jobs repeatedly for the wrong (read: just financial) reasons. It may bring short-term joy, but it can jeopardize your future.

CONSULTANCY: THE BEST OF BOTH WORLDS!

There is one last thing the Forbes article didn’t mention: there is a job where you can build a career, a large network and varied skills and expertise with one employer while working on challenging projects with very diverse companies. That job is called consultancy. Want to know more? Click here for more information.

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