Application Manager – Service & Application Management

Our client, a prominent organization in the public sector, is looking for a dedicated professional to join their service management team. This role focuses on maintaining application stability and driving minor improvements to ensure seamless service delivery and high-performance objectives.

• Manage service management activities and implement minor enhancements within the continuous application delivery process.
• Execute service management functions to ensure compliance with established service level agreements.
• Provide technical expertise throughout the application lifecycle, including evaluation, migration, and maintenance.
• Support transition and transformation processes while maintaining technical and service-oriented relationships with stakeholders.
• Utilize monitoring tools to track application performance and ensure operational stability.
• Facilitate incident, problem, and change management processes to resolve technical issues efficiently.

• You bring 3+ years of experience as an Application Manager within complex environments.
• You possess 3+ years of experience specifically in incident, capacity, problem, or change management.
• You have proven experience evaluating and migrating applications and formulating conversion strategies.
• You bring knowledge of API technology, SQL queries, and scripting.
• You possess knowledge of ITIL and its core processes, such as configuration management and change management.
• You're proactive, autonomous, and a communicative team player.
• You are fluent in Dutch at a C2 level.

Nice to Haves

• Experience with Application Lifecycle Management (ALM) and managing development or test environments.
• 3+ years of experience resolving complex technical problems.
• 3+ years of experience in technical communication with external clients and internal staff.
• Experience with cloud platforms such as Azure or AWS.
• Knowledge of tools such as Dbeaver, Grafana, Kibana, or Openshift.

• Start date: 03/08/2026
• Duration: Until 15/07/2027
• Work regime: Full-time
• Location: Brussels and Ghent
• Working model: Hybrid (2 days per week in Brussels and 2 days per month in Ghent)
• Contract: Open to both permanent employees and freelancers