Program Management Officer (Quality & Process Improvement)

Our client, a key player in the energy infrastructure landscape, is looking for a Program Management Officer (Quality & Process Improvement) to support the development of structured ways of working. This role focuses on implementing a quality roadmap and embedding end-to-end quality practices across the project and asset lifecycle.

• Contribute to the implementation of the improvement roadmap across processes, tools, governance, and data domains.
• Lead and manage quality-related projects to ensure timely delivery and alignment with maturity ambitions.
• Support the development and optimization of key quality processes, including non-conformity management and return of experience (REX).
• Structure and improve the capture of quality feedback from the field to ensure consistent data collection.
• Implement practical quality tools such as digital checklists, dashboards, and reporting systems to improve execution.
• Analyze quality data to identify trends, recurring issues, and opportunities for continuous improvement.
• Facilitate workshops and discussions to align stakeholders and strengthen the overall quality culture.

• You have a Master’s degree in engineering sciences, business management, or an equivalent field.
• You bring 3+ years of experience in PMO, project support, or coordination roles within technical environments.
• You possess experience in quality management or process improvement initiatives.
• You have a pragmatic, solution-oriented mindset and are comfortable working in evolving or not yet fully defined environments.
• You bring strong stakeholder management skills and a proactive, curious approach to problem-solving.
• You are fluent in Dutch or French with a good knowledge of the other language.

Nice to Haves

• Experience with quality management concepts such as audits, non-conformities, or improvement cycles.
• Familiarity with agile or iterative ways of working.
• Knowledge of English.

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