UX Designer & Researcher – Figma & Design Thinking

Our client, a major organization in the energy sector, is looking for a UX Designer & Researcher to evolve their digital service platforms. This role involves leading discovery, research, and interaction design to create seamless journeys for both external customers and internal users.

• Lead UX research activities and manage the research repository to document user insights.
• Facilitate functional framing workshops, ideation sessions, and co-design activities with stakeholders and end-users.
• Collect user feedback and identify pain points through interviews, on-site observations, and user tests.
• Analyze user behavior and platform performance using tools like Matomo and heatmaps.
• Create wireframes, prototypes, user flows, and site maps to communicate interaction and design concepts.
• Collaborate with UI designers to ensure overall consistency with the established design system.

• You have 5+ years of experience in design thinking within agile project environments.
• You possess 5+ years of experience with qualitative and quantitative research methods.
• You bring 3+ years of experience in interaction design and information architecture.
• You're proficient in creating lo-fidelity wireframes and prototypes using Figma.
• You possess experience with analysis and collaboration tools such as Matomo, Miro, and PowerPoint.
• You hold a formal qualification or certification in UX.
• You possess a proactive and resilient attitude with strong facilitation and workshop management skills.
• You are fluent in English with a good level of Dutch and/or French.

Nice to Haves

• Ability to utilize design systems in Figma.
• Knowledge of the research tool Condens.
• Professional knowledge of German.

• Start date: ASAP
• Duration: long-term
• Work regime: Full-time
• Location: Brussels
• Working model: Hybrid (2 days onsite per week)
• Contract: open to both permanent employees and freelancers