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Senior Sales Support Officer

Life Sciences
Sales and Customer Service
Bachelor
Expert (10+)
Location
Ghent, East Flanders
Work type
Consultancy
Work model
Fulltime, On-site

Our client is seeking a professional to join their sales support team in a dynamic and customer-focused environment. This role involves combining administrative expertise with service excellence to contribute to the growth and efficiency of the project. The successful candidate will provide essential support to customers while collaborating closely with internal teams.

Responsibilities

  • Collaborate with account managers to effectively implement account plans and achieve desired customer results.
  • Support the processing of new annual agreements and the proposal of products and promotions.
  • Maintain direct contact with customers regarding operational matters and provide regular reports.
  • Work closely with internal departments including marketing, customer supply chain, and finance.
  • Assist customers with inquiries and provide dedicated support to facilitate their growth.
  • Manage the commercial and administrative support for a specific customer portfolio.

Requirements

  • You have a Bachelor's degree.
  • You bring 10+ years of relevant experience in a similar sales support or commercial role.
  • You have 6+ years of experience with SAP.
  • You possess a strong knowledge of MS Office tools, including Excel, Outlook, and Word.
  • You're a proactive team player with an accurate, structured approach and the ability to handle pressure.
  • You are fluent in Dutch, French, and English.

Nice to Haves

  • Experience with Salesforce case management.

Offer

  • Enjoy a competitive salary package with extra perks that recognize your talent.
  • Advance your career with a clear growth path, coaching, and mentoring to support you.
  • Thrive in a dynamic and supportive environment where you can truly make an impact.
  • Work when and where you perform best, ensuring an optimal work-life balance.
  • Choose a flexible transport solution, from a company car to a public transport subscription.
  • Expand your network and enjoy unforgettable moments at exclusive events and afterworks.
  • Grow your skills with external courses and our in-house Pauwels Academy.
  • Work on exciting projects with industry leaders in Life Sciences, Engineering & Digital.
  • Seize opportunities at every level, from a strong start to career acceleration and expert collaboration.
# 101615
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Candidates must be legally authorised to work in the EU and possess the required language skills for the job location.
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