Pauwels Consulting Logo

AI Adoption Specialist – Microsoft 365 & Copilot

Digital
Data
Master
Advanced (5+)
Location
Brussels, Brussels-Capital
Work type
Consultancy
Work model
Fulltime, Hybrid

Our client, a prominent organization in the insurance sector, is seeking a specialist to drive the adoption and effective use of AI-driven productivity tools. The role focuses on empowering users through community management, training, and operational support to maximize the business value of collaboration solutions.

Responsibilities

  • Build and manage user communities to foster engagement and knowledge sharing regarding AI productivity tools.
  • Design and deliver tailored training sessions, workshops, and learning materials for various user profiles.
  • Provide functional support to end users by resolving usage issues and identifying recurring adoption barriers.
  • Monitor the evolution of product roadmaps and conduct testing on new functionalities to provide strategic recommendations.
  • Curate and maintain a centralized prompt library to document high-value business use cases.
  • Monitor license usage and effectiveness to ensure alignment with organizational priorities.

Requirements

  • 5+ years of experience working with Microsoft Copilot systems and productivity ecosystems.
  • 5+ years of experience conducting technological watch and analysis for AI-driven products.
  • You possess a strong background in community management and driving digital transformation initiatives.
  • You bring expertise in user enablement, including the creation of learning paths and onboarding content.
  • You have experience with prompt engineering and documenting AI-driven best practices.
  • You're autonomous, proactive, and possess excellent coordination and communication skills.
  • You are fluent in English, Dutch, and French.

Nice to Haves

  • Experience with AI development tools such as Azure OpenAI, RAG, Azure AI Foundry, and Power Platform AI Builder.
  • Knowledge of Azure AI Search and vector search concepts.
  • Professional experience within the insurance industry.
  • Master’s degree in Computer Science, Engineering, or a related technical field.

Offer

  • Start date: 01/09/2026
  • Duration: 12 months
  • Location: Brussels
  • Working model: Hybrid with teleworking options
  • Contract: open to both permanent employees and freelancers

Thank you for your interest. Unfortunately, job applications are not available in your region. To ensure a high-quality match for our clients and streamline the application process, we have certain regional limitations in place. We value all potential candidates and encourage you to explore opportunities with us in the future.

Chat with Alex
Not sure if this job is right for you? Chat with Alex, our AI career coach, and discover the vacancies that match your profile.