Patient Services Coordinator

Our client, a prominent pharmaceutical company, is seeking a Patient Services Coordinator to oversee the daily monitoring and coordination of patient support programs. The project involves managing repository systems and ensuring documentation compliance within a highly regulated global environment.

• Coordinate the daily monitoring of patient support programs and specialized patient initiatives.
• Support the creation and review of documentation including processes, SOPs, guidance documents, and training materials.
• Manage the central patient service repository, overseeing data maintenance, report generation, and user administration.
• Collaborate with local project owners to ensure process compliance and completion of mandatory documentation.
• Support the implementation of new system functionalities through formal testing, data migration, and change management activities.

• You bring previous professional experience within a highly regulated pharmaceutical environment.
• You have expertise in governance and GxP documentation, specifically regarding Good Pharmacovigilance Practices (GVP).
• You possess technical proficiency in Salesforce.com for operational use and user support.
• You're highly skilled in Excel for data analysis and reporting.
• You bring a proactive and autonomous approach with a strong focus on stakeholder engagement.
• You are fluent in English.

Nice to Haves

• Experience with data migration and post-go live data corrections.
• Previous involvement in business implementation of new IT functionalities.

• Enjoy a competitive salary package with extra perks that recognize your talent.
• Advance your career with a clear growth path, coaching, and mentoring to support you.
• Thrive in a dynamic and supportive environment where you can truly make an impact.
• Work when and where you perform best, ensuring an optimal work-life balance.
• Choose a flexible transport solution, from a company car to a public transport subscription.
• Expand your network and enjoy unforgettable moments at exclusive events and afterworks.
• Grow your skills with external courses and our in-house Pauwels Academy.
• Work on exciting projects with industry leaders in Life Sciences, Engineering & Digital.
• Seize opportunities at every level, from a strong start to career acceleration and expert collaboration.