Operational Excellence & Business Consultant - HR Transformation

Our client is seeking an expert to accelerate the digital transformation of their human resources and talent operations. The project involves establishing productivity baselines, identifying improvement opportunities, and implementing automation use cases within a human-centric AI framework. This role bridges the gap between diagnostic analysis and full-scale deployment to ensure sustainable operational excellence.

• Conduct operational diagnostics and establish productivity baselines across prioritized human resources processes.
• Map employee and manager journeys to identify inefficiencies and apply simplification or automation strategies.
• Gather and document functional requirements, user stories, and acceptance criteria for digital transformation projects.
• Coordinate the end-to-end implementation of pilot automation use cases, including testing, deployment, and hypercare.
• Design governance structures and operating models for transformation initiatives, including ownership and accountability frameworks.
• Develop knowledge management frameworks and operational playbooks to ensure sustainable ownership and continuous improvement.
• Assess organizational capabilities and define future skill requirements to support new ways of working.

• You have 8+ years of experience in operational excellence, business analysis, and process improvement.
• You possess a strong background in HR transformation and HR operations.
• You bring expertise in delivering automation, workflow solutions, and AI-enabled digital transformations.
• You have experience designing governance frameworks, operating models, and knowledge management systems.
• You possess the ability to conduct capability assessments and define future workforce readiness requirements.
• You are fluent in English.

Nice to Haves

• Certification in Lean, Six Sigma, Agile, Business Analysis, or Project Management.
• Fluency in French and/or Dutch.

• Enjoy a competitive salary package with extra perks that recognize your talent.
• Advance your career with a clear growth path, coaching, and mentoring to support you.
• Thrive in a dynamic and supportive environment where you can truly make an impact.
• Work when and where you perform best, ensuring an optimal work-life balance.
• Choose a flexible transport solution, from a company car to a public transport subscription.
• Expand your network and enjoy unforgettable moments at exclusive events and afterworks.
• Grow your skills with external courses and our in-house Pauwels Academy.
• Work on exciting projects with industry leaders in Life Sciences, Engineering & Digital.
• Seize opportunities at every level, from a strong start to career acceleration and expert collaboration.