SAP CRM Specialist – Enterprise Integration & Master Data
Digital
(Project) Management
Bachelor, Master
Medior (3+)
- Location
- Anderlecht, Brussels-Capital
- Work type
- Consultancy
- Work model
- Fulltime, Hybrid
Our client, a leading organization in the transport sector, is seeking a specialist to drive the evolution and support of their SAP CRM landscape. The role involves aligning existing applications with a new non-SAP backend while designing functional specifications and custom APIs to ensure a future-proof digital environment.
Responsibilities
- Analyze and update existing custom logic and develop new custom APIs to support a new product and pricing backend.
- Perform functional analysis and provide detailed specifications to support offshore development teams.
- Manage complex service processes including contact center activities, complaints, and B2B contract management.
- Design and execute unit, integration, and regression testing during deployment and hypercare phases.
- Maintain master data management processes including external identifiers and interfaces with customer database environments.
- Integrate SAP CRM with legacy applications and SAP modules such as ECC and FICA using middleware solutions.
- Collaborate with stakeholders to translate functional requirements into robust technical implementations.
Requirements
- You have 3+ years of hands-on experience with SAP CRM, specifically using the CRM Web UI (7.0).
- You bring proven project experience in the setup of Master Agreements within an SAP CRM environment.
- You possess 3+ years of experience in application maintenance, including collaboration with offshore delivery models.
- You have technical expertise in middleware and integration using SAP PI, SAP CPI, SAP Bdocs, and Idocs.
- You're experienced with Business Partners and integration with SAP CDC, SAP ECC, and SAP FICA.
- You have functional knowledge of SAP BRF plus and the ability to perform ABAP debugging.
- You bring experience in managing service processes, sales, and marketing modules.
- You're proactive in building good governance, risk management, and strong operational practices.
- You are fluent in English at a C1 level and have at least B2 proficiency in either French or Dutch.
Nice to Haves
- Experience working within a railway or transport context.
- Experience working in Agile or sprint-based environments.
- Knowledge of S/4HANA and SAP C4C.
- Familiarity with ServiceNow, Jira, or integration with S3 (SQILS).
- Proficiency in both French and Dutch.
Offer
- Start date: 01/07/26
- Duration: project until 30/06/2028
- Work regime: Full-time
- Location: Brussels
- Working model: Hybrid with 2 days per week onsite
- Contract: open to both permanent employees and freelancers
Thank you for your interest. Unfortunately, job applications are not available in your region. To ensure a high-quality match for our clients and streamline the application process, we have certain regional limitations in place. We value all potential candidates and encourage you to explore opportunities with us in the future.
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