Quality Performance Lead

Our client, a global life sciences organization, is seeking a Quality Performance Lead to play a pivotal role within a major quality management system transformation. This role focuses on the end-to-end design and implementation of a quality performance framework and KPI pyramid to drive data-driven decision-making.

• Design and own the Quality Performance framework and KPI pyramid, ensuring alignment between operational metrics and strategic quality objectives.
• Lead cross-functional workshops with stakeholders to co-design KPI definitions, targets, thresholds, and escalation rules.
• Govern the KPI lifecycle, including creation, modification, and retirement, while ensuring data ownership and governance.
• Implement the Quality Management Review performance model to consolidate data and highlight trends, risks, and opportunities.
• Define requirements for Quality dashboards and reports in collaboration with business stakeholders and digital partners.
• Oversee the development and deployment of data visualization tools to support operational, tactical, and strategic needs.
• Promote a data-driven Quality culture through transparent, meaningful, and actionable reporting across the organization.

• Master’s degree in Life Sciences, Engineering, Quality, Data, or a related field.
• You have 8+ years of experience in Quality Management Systems and Quality Performance management.
• You bring proven expertise in KPI design, performance frameworks, and data-driven decision support within a GxP environment.
• You possess strong analytical and systemic thinking skills with the ability to translate complex data into actionable insights.
• You're able to challenge experts constructively while building trust and managing stakeholders in complex matrix environments.
• You are fluent in English.

Nice to Haves

• Active knowledge of French.
• Experience with advanced dashboard development and reporting standards.

• Enjoy a competitive salary package with extra perks that recognize your talent.
• Advance your career with a clear growth path, coaching, and mentoring to support you.
• Thrive in a dynamic and supportive environment where you can truly make an impact.
• Work when and where you perform best, ensuring an optimal work-life balance.
• Choose a flexible transport solution, from a company car to a public transport subscription.
• Expand your network and enjoy unforgettable moments at exclusive events and afterworks.
• Grow your skills with external courses and our in-house Pauwels Academy.
• Work on exciting projects with industry leaders in Life Sciences, Engineering & Digital.
• Seize opportunities at every level, from a strong start to career acceleration and expert collaboration.