Business Analyst – Insurance Front-Office & UX

Our client, a leading insurance provider, is looking for a Business Analyst to join their digital transformation team focusing on broker-facing solutions. The role involves defining high-quality end-to-end IT solutions to create an exceptional user experience for brokers and partners within the non-life insurance sector.

• Analyze and document business requirements for broker-front applications with a focus on non-life insurance.
• Define functional and non-functional requirements based on architectural vision and industry standards.
• Lead workshops with key stakeholders to collect, refine, and validate requirements.
• Model business processes and describe needs using use cases and structured documentation for technical and design teams.
• Coordinate knowledge transfer between business units, IT, and offshore development teams.
• Ensure project delivery aligns with design guidelines, scope, timeline, and budget.

• 3+ years of experience in business analysis within the Insurance sector, specifically in Non-Life insurance.
• Experience working with Agile methodologies, including ceremonies such as sprint planning, daily stand-ups, and retrospectives.
• You bring a strong focus on User Experience (UX) and the ability to translate user needs into intuitive solutions.
• You possess experience collaborating with external parties and offshore development teams.
• You have a proactive, independent, and result-oriented mindset with strong problem-solving skills.
• You are a communicative team player who thrives in fast-paced environments.
• You are fluent in Dutch with a very good knowledge of English.

Nice to Haves

• Experience in non-life mobility underwriting and claims.
• Knowledge of analysis and modeling techniques such as BPMN and UML.
• Familiarity with Use Cases for structured functional documentation.

• Start date: ASAP
• Duration: until 31/12/2026
• Work regime: Full-time
• Location: Antwerp
• Working model: Hybrid (minimum 2 days per week onsite)
• Contract: open to both permanent employees and freelancers