Business Analyst – Digital Utility & Process Optimization

Our client, a major player in the utility sector, is looking for a Business Analyst to drive the digitalization of infrastructure networks. The role focuses on optimizing core processes and implementing reporting solutions to facilitate organizational change and network modernization.

• Guide the digitalization of utility networks by designing and optimizing underlying business processes.
• Translate business needs into functional requirements for application development and reporting.
• Define and document TO-BE processes and roadmaps for both short-term and long-term organizational goals.
• Facilitate workshops with stakeholders from various departments to ensure project alignment and adoption.
• Develop client-oriented training materials, documentation, and communication strategies to support change management.
• Anticipate project risks and escalate potential issues to leadership to ensure timely resolution.

• 3+ years of experience in business analysis and functional analysis.
• 3+ years working within a utility, grid operator, or similar infrastructure environment.
• 3+ years of experience working in Agile project environments.
• Proven expertise in Business Process Management (BPM), including process development and optimization.
• Experience with IoT or Digital Twin technologies within a professional context.
• Strong proficiency in ICT project delivery and the use of JIRA and Confluence.
• You possess a Master’s degree and have extensive experience with SharePoint, PowerPoint, and Excel.
• You have a background in stakeholder management within large-scale organizations.
• You are proactive and autonomous with the ability to facilitate workshops and drive organizational change.
• You are fluent in Dutch at a C2 level.

Nice to Haves

• Experience participating in large-scale organizational transformation trajectories.
• Possession of a Lean Green Belt certification.
• Knowledge of the water sector and its current digital transformation trends.

• Start date: 09/06/2026
• Duration: 12 months
• Work regime: Full-time
• Location: Melle
• Contract: open to both permanent employees and freelancers