Expert Program Manager – Public Sector Digital Transformation

Our client, a leading organization in the public safety sector, is looking for an Expert Program Manager to lead a major organizational and digital consolidation initiative. This role involves driving a large-scale transformation strategy focused on modernizing infrastructure, integrating data, and standardizing operational processes across multiple entities.

• Define and drive the global project roadmap to ensure alignment with strategic organizational objectives.
• Coordinate cross-functional teams to manage dependencies and avoid operational bottlenecks.
• Identify potential risks and resource constraints, implementing effective mitigation and contingency plans.
• Establish governance structures and provide regular progress reporting to executive leadership.
• Facilitate collaboration between internal departments and external partners to align technical architectures and systems.
• Oversee the transformation of business domains including administrative, operational, and citizen-oriented services.
• Guide the integration of emerging technologies and data-driven insights into the core operational model.

• 8+ years of experience in Program Management and Project Management within the public sector.
• 8+ years of experience in Change Management and People Management.
• 8+ years of experience in Business Analysis and Process Management & Modeling.
• 3+ years of experience with Agile and Scrum methodologies, ideally in a Product Owner capacity.
• 3+ years of experience implementing CRM, ERP, or citizen-facing web applications.
• 1+ years of experience with Lean Optimization techniques.
• You possess expert knowledge of organizational transformation and public sector regulatory frameworks.
• You're proactive, solution-oriented, and capable of leading multidisciplinary teams in complex environments.
• You are fluent in Dutch and French with active knowledge of English.

Nice to Haves

• Willingness to obtain or possession of a Prince2 certification.
• Possession of a Scrum Product Owner certification.
• Experience with Intelligence Artificielle and emerging technology integration.

• Start date: 01/08/2026.
• Duration: 100 days.
• Work regime: Full-time.
• Location: Brussels.
• Working model: Hybrid (minimum 2 days on-site).
• Contract: open to both permanent employees and freelancers.