Project Manager – Conversational & Generative AI

Our client, a leading organization in the public transport sector, is looking for a Project Manager to drive the delivery of IT projects in the domain of Generative and Conversational AI. This role involves managing project scope, planning, and implementation to ensure customer requirements are translated into high-quality digital deliverables.

• Lead project delivery from initiation through to successful completion in collaboration with cross-functional teams.
• Define project scope, goals, and deliverables based on business requirements and IT capabilities.
• Develop comprehensive project plans and communication materials in line with organizational standards.
• Manage project budgets and propose adjustments according to defined processes.
• Identify, evaluate, and mitigate risks and issues throughout the project lifecycle.
• Establish and track KPIs to measure the business value created by project outputs.

• You hold a university degree in Informatics or a related technical field.
• You bring 2+ years of experience in Conversational AI or Chatbot project management.
• You have 2+ years of experience working within the public sector or government-owned organizations.
• You possess demonstrable experience using Jira across at least two different project environments.
• You have a Project Methodology Certificate such as PM².
• You hold an Agile Methodology Certificate.
• You're proactive, possess strong organizational capabilities, and demonstrate a solution-oriented mindset.
• You are fluent in Dutch or French (C1 level) with good knowledge of the second language and English (B level).

Nice to Haves

• Experience with Confluence and ServiceNow.
• Familiarity with managing e-commerce or customer-facing applications.
• Proven experience in stakeholder management and steering committees.
• Possession of a SAFe Certificate.
• Knowledge of Azure, RAG, LLMs, and Embeddings.

• Start date: 01/12/2026
• Duration: Until 30/11/2029
• Work regime: 80% (0.8 FTE)
• Location: Brussels
• Working model: Onsite (up to 5 days per week)
• Contract: open to both permanent employees and freelancers