Infrastructure & Support Engineer – Networking & Windows

Our client, a major player in the industrial manufacturing sector, is looking for a hands-on Infrastructure & Support Engineer to provide critical technical services for a large-scale production site. This role bridges local business operations with remote technical teams to ensure seamless infrastructure performance and end-user support during a significant digital transformation.

• Act as the local technical representative for remote infrastructure teams, covering network, server, and security activities.
• Resolve complex networking and infrastructure incidents involving IP, DNS, Wi-Fi, VLAN, and Cisco switching.
• Support operational technology and shopfloor environments including PLC connectivity, IoT devices, and industrial scanners.
• Manage meeting room technologies and coordinate with vendors for hardware maintenance and firmware updates.
• Maintain comprehensive technical documentation for disaster recovery, backup procedures, and knowledge-base systems.
• Coordinate with stakeholders and external service providers to drive high-priority production issues to resolution.

• You have broad hands-on experience in IT infrastructure troubleshooting and end-user support.
• You possess knowledge of networking fundamentals including IP, DNS, Wi-Fi, VLAN, and Cisco switching concepts.
• You bring proficiency with Windows environments, Active Directory, Entra ID, Microsoft 365, and SSO/MFA.
• You possess strong documentation and knowledge-management skills.
• You're able to maintain calm prioritization during production-impacting incidents.
• You are fluent in Dutch and English.

Nice to Haves

• Experience with Zebra scanner configuration.
• Knowledge of meeting room technologies such as Poly, Logitech, and Barco.
• Familiarity with ServiceNow.
• Knowledge of SD-WAN and SASE.
• Willingness to travel to other regional locations on rare occasions.

• Start date: September 1st, 2026
• Work regime: Full-time
• Location: Zedelgem
• Working model: Onsite (5 days/week)
• Contract: open to both permanent employees and freelancers