Application Support & Integration Specialist – uniFLOW & Windows Server

Our client, a prominent international organization, is looking for an Application Support & Integration Specialist to manage document solutions within a secure enterprise environment. The role involves troubleshooting end-to-end printing issues across workstations, servers, and network infrastructure to ensure seamless service delivery.

• Analyse and resolve technical incidents and service issues through to recovery or controlled escalation.
• Perform installation, configuration, testing, and upgrade activities for applications and hardware components.
• Manage and troubleshoot uniFLOW and Follow-Me printing solutions including workflows and authentication.
• Collaborate with infrastructure and security teams to resolve issues involving connectivity, firewalls, and directory services.
• Execute change and service request processes using structured ticketing systems.
• Document technical configurations, test results, and operational risks to ensure service continuity.

• 3+ years of experience in application support or technical integration within an enterprise environment.
• Practical knowledge of Windows Server and Active Directory.
• Technical experience with TCP/IP and DNS protocols.
• Working knowledge of SQL and system logging.
• Experience with L2/L3 troubleshooting and software deployment.
• Practical experience with Incident, Problem, and Change Management processes.
• You possess strong stakeholder management and technical documentation skills.
• Willingness to obtain NATO Secret security clearance.
• You are fluent in English.

Nice to Haves

• Knowledge of uniFLOW or comparable print management solutions.
• Possession of ITIL Foundation or equivalent ITSM knowledge.
• Experience with UAT, rollback planning, and service transition.
• Professional experience in a secure or regulated international environment.
• Working knowledge of Dutch and French.

• Start date: ASAP
• Duration: Long-term
• Work regime: Full-time
• Location: Braine-l’Alleud
• Working model: Onsite
• Contract: open to both permanent employees and freelancers.