Insights

Setting priorities using the ABCDE method

14 Aug 2019
Do you want to manage and spend your time as efficiently as possible? The only solution is to set priorities. Make sure you use the evening preceding any given working day to prioritise the tasks you have to carry out on the day in question.

Setting priorities with the ABCDE method

The ABCDE method works as follows. First, make a list of all the tasks you have to carry out. Then classify each task as A, B, C, D or E, whereas:

  • A stands for ‘very important tasks’: if you fail to carry out these tasks quickly, the consequences for you are serious. For example, if you fail to make a payment, you will be given a substantial fine or if you do not apply in time, you will never get the job.
  • B stands for ‘less important tasks’: if you fail to carry out these tasks quickly, the consequences for you are not serious. For example, failing to call a colleague before a certain time to update them about a meeting is not associated with lasting consequences.
  • C stands for ‘nice tasks to do’: these are tasks without consequences, such as having lunch with a former colleague. If you can free the time, great, but if you can’t meet up this month, it’s not the end of the world.
  • D stands for ‘tasks to delegate’: if someone else can carry out a task better than you can, it’s better to delegate it to them, so you can concentrate on the tasks you are uniquely good at. This is not always possible, of course, but it can greatly increase your productivity.
  • E stands for ‘tasks you can eliminate’: these are irrelevant tasks, but often the ones that we spend too much time on. Do you really need to go to the supermarket every day or can you go just once or twice a week for example?

Two crucial keys to success with the ABCDE method

The first and most important key to success with the ABCDE method is that you can only start on B tasks once all the A tasks have been completed. The same applies to C tasks, etc.

Tip: dealing with e-mails is a B task that you have to schedule in your diary every day. Choose fixed periods in the morning, afternoon and/or evening to deal with your e-mail, so you can concentrate during the rest of the day on more important A and B tasks.

The second key to success is to remain disciplined and not deviate from your schedule because of unexpected issues: colleagues with urgent questions, phone calls, e-mails, etc.

Are you interested or do you have any questions?

Do you have questions, tips or suggestions about time management or would you like to attend a Pauwels Consulting Academy session on time management?

Céline, our Learning & Development Coordinator, will be happy to help you. You can also reach Céline via celine.vanpuymbrouck@pauwelsconsulting.com. Did you find this article interesting? Do not hesitate to share it with your network. The more efficiently we can work together, the better!

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Pauwels people

Luc Mesmans: a career filled with innovation

09 Aug 2019
In our series 'Pauwels People', we let our employees talk about their projects and achievements. Meet Luc Mesmans, our recently retired colleague that was specialized in electrics & telecom. He completed a solid technical course and saw his line of work change a whole lot. Luc will definitely never become a couch potato because he's still very active as a voluntary nature guide.

Can you introduce yourself?

Sure, I’m Luc Mesmans, 63 years old, happy dad and grandfather :). I’m fascinated by nature and photography and I feel very lucky because I get to combine my two passions as a voluntary nature guide for adults and kids who go on school trips. Besides that, I like to travel with my camper.

How did your career start?

I’ve completed a solid technical course: I actually started as a telephony technician, but I quickly got promoted to sales in telecom & low voltage installations. In addition, I was also responsible for after-sales & spare parts. I’ve done a couple of interim jobs in automatization, facility, and aviation, but also management jobs in automotive and telecom. I ended my career as a consultant project manager in mobile networks, railway, and high voltage.

How did you get in touch with Pauwels Consulting?

I was passively looking for a new opportunity and was contacted by one of your recruiters. He was very friendly and knew what he was talking about, which gave me a good feeling from the start. I applied and had an interview that went very smoothly and professionally. I decided to start the new job as project manager for Pauwels Consulting because consultancy offers many advantages: a variety of projects, a clear duration of projects and a whole lot of new opportunities.

Doing the same job for a long time in the same place with the same routine just isn’t my thing. I tried but I thought, no thanks.

Which projects are you most proud of?

I still remember my very first project like it was yesterday. I was responsible for the roll-out of a new cell phone network for a big telecom company in several provinces in Flanders, which meant that I had to find out where I could place 600 cell phone towers in the course of 5 years. Maintaining good contact with municipalities and the spacial planning department is essential to obtaining your building permits. Negotiations, construction quotes and the follow-up, delivery, and commissioning of these towers. Meanwhile, you need to find a sufficient amount of owners who are willing to rent or sell their land and that want to sign a 15- to 20-year contract. A huge challenge, but I’m very grateful that I was able to participate in this pioneering project and that everybody, also thanks to me, can call and send text messages ;).

At TUC Rail I worked as a railroad signaling project manager in Brussels. I was responsible for lights, barriers, track changes, computerized signal boxes and cabling for our signaling computers. On top of that, I led a team of approximately 12 people, which I loved doing. Such a team is easy to manage, you can easily communicate, pass on information, make the right decisions and get to the core of what’s going wrong. I once was a team leader for 70 to 80 people, which was much more difficult.

After TUC Rail, I returned to my very first passion, telecom. It took me some time to catch up again on what I had missed during those 10 to 15 years of absence, innovation does not stop. For Elia, I had to renovate telecom installations and high voltage stations. Visit all locations, make an inventory of all materials and suggest improvements to modernize. What started as a regional project quickly became much bigger… A beautiful ending to my career.

Also looking for these kinds of challenges?

What challenged you in this type of job?

Variety is fun but it also means you regularly switch functions, work environments or industries… As I said before, innovation never stops. The evolution in electronics, communication, and computers has changed all industries at a rapid pace. This means, you are constantly being pulled out of your comfort zone, which I love but it certainly requires some time to catch up. In the meantime, your employers expect you to perform and achieve good results, but all beginnings are difficult. At such times, you just need to be able to sit down with your client or employer and talk about it.

During my projects, I also came across some ‘rotten apples’. Provided there is a bit of goodwill from both parties, the conflict gets resolved. Still, it’s nice to know that you won’t have to drag the rotten apple along for a long time. Next month, there could be a new adventure waiting for you…

Do you wish to pass on some advice to your colleagues?

Yes of course! Always be yourself and be honest, focus on your objectives and goals but stay humane in your decisions and communication. Everybody goes through a difficult phase in their project, so if you are not doing so great, just talk about it, preferably sooner than later. And always keep in mind, that with a bit of experience and improvisation, all beginnings become easier ;).

Do you have any pointers for Pauwels Consulting?

Just keep going, keep investing in my colleagues and their knowledge and be there for them during the difficult phases.

Do you have plans for your first month of retirement?

For sure, I will continue my voluntary work as a nature guide and I will definitely be mapping out some routes to explore with my camper. And maybe, I’ll reserve some time to chill ;).

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Application tips

Body language in a job interview – part 2: extra tips for success!

06 Aug 2019
In our previous article, we shared advice about body language in job interviews. We described the importance of the first handshake, your overall posture and the movements you make with your head, eyes, arms and hands.n In this article, we share 14 extra tips to control your body language in job interviews. We discuss what to do with your shoulders, torso, back, legs, face and voice.

WHAT IS YOUR BODY LANGUAGE SAYING?

The tips in this article are based on scientific research, practical experience and guidelines from organizations such as the FBI. You will find some interesting references at the end of this article. They are all well worth reading!

WHAT TO DO WITH YOUR SHOULDERS, TORSO AND BACK

1. Maintain a natural position

Try to keep your shoulders relaxed during the entire interview. Pulling your shoulders up or pushing them forward reflects uncertainty. Hanging your shoulders reflects indifference.

2. Don’t hang in your chair

If you don’t have side rails or a table to lean on, it can be tempting to hang in your chair. Try to avoid this because if you do, you may come across as indifferent.

mind your posture during job interview 3. Loosen up (but not too much)

It is important to keep your back straight, but try to do so in a natural way. Try to move gently and naturally during the entire interview. Otherwise, you may come across as nervous and insecure.

4. Lean towards the current speaker

Leaning towards the current speaker is a sign of respect. It indicates that you listen intently. Don’t change your position too fast or too obvious when someone else starts speaking though, or you may come across as a human robot.

WHAT TO YOU DO WITH YOUR LEGS?

5. To cross or not to cross?

This depends on your personality. If you are confident by nature, crossed legs can confirm your comfort but then can also reveal arrogance. If you are uncertain by nature, crossed legs will reflect and confirm your uncertainty.

6. Relax!

Put your feet firmly on the ground, even when you are in a chair. Try to avoid the ‘restless leg syndrome’ (bouncing your leg up and down) at all times. Shaking your leg(s) will make a nervous impression.

Are you ready for a job interview?

IS YOUR FACE AN OPEN BOOK?

7. It is amazing what a smile can do

As we wrote before: Be the person you want to hire. Everybody likes a natural smile. A natural smile will make you seem friendly, confident and approachable.

8. Don’t force your smile

Don’t force your smile. And please don’t smile during the entire interview. You can smile when the conversation is light-hearted, but aim for a more serious look when you are discussing serious things.

9. Don’t try to be funny

Don’t turn your interview into a stand-up comedian act. And please don’t laugh at your own jokes! It is embarrassing to laugh when the others are not. Only smile when there is a clear reason.

hands during your job interview 10. Don’t frown

Don’t frown during your job interview. If you do, it may seem as if you don’t understand or trust your interviewer. If you frown when your are speaking you may come across as complacent or unreliable.

11. Don’t squeeze your eyes

If you squeeze your eyes, it may seem as if you don’t trust what’s being said. So don’t squeeze your eyes during job interviews; it will make you look incredulous and/or unreliable.

12. Don’t look away when you answer a question

Always look your interviewer in the eyes when you answer a factual question (e.g. a question about your previous work or studies). If you first look to the left or to the right, it will seem as if you are crafting an (unreliable) answer.

13. Never look down when you answer a question

Maintain eye contact when you answer a question. If you look down, it may seem as if you don’t feel confident about your answer, or that you are giving an unreliable answer altogether. If you maintain eye contact you will seem confident and reliable.

LAST BUT NOT LEAST: YOUR VOICE!

14. Keep your voice under control

Your voice can reveal more about you(r feelings) than you think. Therefore, keep your articulation, intonation, rhythm (not too fast!) and especially your breathing under control. Good breathing will calm down your nerves and it will make the conversation much more enjoyable.

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Pauwels people

Project management: Always look on the bright side

23 Jul 2019
At Pauwels Consulting we have a lot of driven consultants and sometimes, unfortunately, we have to say goodbye to a colleague. André Thys will enjoy his well-deserved retirement after a career of almost 40 years. An ideal reason for André to tell us about his fascinating career in our series 'Pauwels People'.

Can you introduce yourself?
Hi, I am André Thys, married and I have three kids. In my time off, I like to do gardening and walking or biking together with my wife. We, of course, enjoy spontaneous trips and good cuisine as well. I have always enjoyed working and built an excellent career for myself, so now I’m definitely going to enjoy my well-deserved retirement.

How did your career start?
I have an A1 degree in computer science, which is called a bachelor nowadays. I chose computer science because the other options seemed less interesting and it was a very up and coming topic at the time. During classes, we had to learn how to work with punch cards. With the punching machine, you punched holes in these cards. After that, you inserted these cards into a processing computer to transfer information. Computer science was mostly programming and 0’s or 1’s, so I saw it change a whole lot.

My first job was at AVON Cosmetics. After that, I worked at several software companies and then decided to start at a consultancy company. I chose consultancy because of the variety of projects, industries, and clients. A good consultancy firm opens doors for you at interesting clients and helps you grow your knowledge. You tackle different kinds of problems and you get to know various business processes. The bottom line, you learn to do your job better. This way, I quickly climbed up the corporate ladder to become a Project Manager.

How did you come into contact with Pauwels Consulting?
Through the acquisition of PIT Advisors, I started working for Pauwels Consulting. I had already experienced a few acquisitions as an employee, but this transition went smoothly. PIT Advisors organized a dinner for all consultants and Bert Pauwels, where we were introduced to the company and we talked about our future. I immediately had a good feeling about it, and that never changed.

You worked a long time as a Project Manager IT, in what way did the job appeal to you?
I initially ‘stumbled’ into the position of Project Manager IT but it seemed like a great challenge, so I gave it 100%! You need to obtain a helicopter view of the company by talking to key persons within the organization. From that information, you filter the needs and challenges. After that, you translate the needs into a strategy and later on, a well-defined project. Always keep the focus on where change or improvement is needed the most.

For instance, sometimes I started a project and the company had already decided on what needed to be done. However, from my conversations, I understood that such a project would not solve the underlying problem. At that moment, you need to have a sit-down with all parties involved and find common ground.

What are the challenges you face as a Project Manager?
Sometimes, you realize at the start of a project that neither the company nor the employees are ready for change, or management is not sufficiently committed to the project. When departments are directly opposite each other and reproaches are hurled back and forth. At other times, you realize you’re not truly welcome because an employee wanted your job and now that person is thwarting you… Those are tough moments.

You need to find a way to deal with such conflicts and always enter into dialogue with all parties. I find the human aspect of my job fascinating, you learn how to ‘read’ people and you certainly learn how to be a good listener. It felt very satisfying when I could reconcile all visions.

Are you looking for a new challenging job?

What are your best memories?
Late eighties, I worked on my best project at Janssen Pharmaceutica. It only lasted 6 to 7 months, but we accomplished so much in a limited amount of time. We wrote new software for order entry, from scratch. An all-in-one package, fully customized with modules for logistics and invoicing. Everything was communicated in real-time, unlike most programs at the time. Our software optimized the flows between departments and made everything more efficient. I’m very proud of that.

My time at Inbev was also a lot of fun, I worked on projects there for about 20 to 25 years, from exploratory to coordination and implementation, I’ve done it all. Now I think about it, I’m actually quite specialized in IT Project Management at breweries, I also worked on projects at Alken Maes and Skol :).

Do you have any good advice for starters or students that aspire a career in project management?
After many years of experience, I still give this piece of advice: “Always look on the bright side, the glass is always half full”. Bring people together and stimulate interaction, the dynamic will lead to new insights and eventually to acceptance. That’s how you create solutions that make everyone happy.

What is your first week of retirement going to look like?
I haven’t planned anything actually, I’m keeping my schedule open so I can go on nature walks with my wife 🙂

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Application tips

Body language in a job interview – part 1: our tips for success!

06 Jul 2019
Body language is important. Very important. You can say what you want during a job interview, if your body language tells a different story, you may seem insecure, unreliable or arrogant.

We are going to share with you our tips about body language in job interviews. We will describe the importance of the first handshake, your overall posture and the movements you make with your head, shoulders, torso, eyes, arms, legs, voice and hands. But often, we are not aware of what our body language is saying exactly. So we will conclude the article with some tips on how to control your body language in job interviews. Do you like what your body is saying about you?

BODY LANGUAGE AS A MEANS OF COMMUNICATION

In this article, you will read some tips on how to keep your body under control during your next job interview. The tips below are based on scientific research and experience and guidelines from organizations such as the FBI. References are included at the end of this article.

As Samuel L. Jackson put it in the 1998 blockbuster ‘The Negotiator’: “The eyes can’t lie!”

The first handshake

Initiate a firm handshake
Don’t wait for the other person to initiate the first handshake. Go ahead and initiate the first handshake if you can. This shows that you feel confident and that you are ready to start the interview.

Stretch your fingers and make a 45° angle with your thumb. Let the skin between your thumb and index finger touch your partner’s hand and then close your fingers around his or her hand. Avoid giving a soft handshake. This may give the impression that you feel uncertain. Don’t squeeze your partner’s hand either. Such a handshake may give the impression that you are too dominant or that you want to (over)compensate for your insecurity.

firm handshake during job interview Avoid sweaty hands
Do you sweat excessively? Then please refresh yourself before you enter the building. Make sure you always carry a handkerchief with you to dry your hands and to wipe your forehead and neck.

If you get sweaty hands just before your interview, then dry them subtly on your knees when you get up from your chair. Avoid clammy hands, as they can give the impression that you are nervous and/or uncertain.

Maintain eye contact
Try to ensure a natural smile, a firm voice and constant eye contact during the introduction with your conversation partner(s). If your eyes go away from your conversation partner(s) you may seem insecure, dishonest, indifferent or downright arrogant.

Your posture during your job interview

Sit up straight

This may seem like stating the obvious, but if your seat has side rails you may be tempted to lean to the left or to the right. Try to avoid this. If you are ‘hanging’ loosely in your chair then you can come across as careless and/or indifferent.

Therefore try to sit up straight and to keep your back against the backrest. If you lean forward during your interview, then keep your shoulders low. Don’t make yourself too ‘big’. Also, make sure that you respect your conversation partner’s personal space. Otherwise, you will leave too much of an impression.

Stay calm and sit quietly

Do not wiggle in your chair and keep your legs still. Try to balance between movement and a formal posture. Someone who is using his hands and arms too much can be perceived as disturbing. The same applies to someone who is not moving at all.

Don’t try to hide your stress too much.

You want to come across as natural and pleasant to talk with. If you show healthy stress then you will give the impression that the job is important to you. If you look too stoically then you may come across as indifferent.

What to do with your eyes and head?

keep eyecontact during job interviewAlways keep eye contact

You may have multiple conversation partners in a job interview. Try to give everyone the same amount of eye contact when it is your turn to speak. You can never know whose arguments will decide about your future. Try to show the same amount of respect for every conversation partner.

Try to maintain eye contact with the person who is speaking. This way you will show that you are sincere and interested. When someone asks a question, look him or her in the eye at the beginning of your answer and then shift your eyes to the other conversation partners.

Try not to look away or turn your eyes downward when you give an answer to a question. It may make you feel comfortable, but it can also give the impression that you are insecure or that you aren’t telling the truth. Look your conversation partner in the eyes and shift your eyes to the other people at the table afterward.

Nod only when you agree

Some people are nodding their heads constantly to show that they understand what the interviewer is saying. This can be perceived as (too) obedient or not sincere. Therefore, only nod your head if you agree, when you understand an important point and when you want to invite your conversation partner to continue talking.

Also, keep your head still as much as possible and / or mirror the movements of the head of your conversation partner. If you subtly mirror the (head) movements of your conversation partner, you implicitly show that you agree with what is being said.

Are you ready for a job interview?

YOUR ARMS AND HANDS AS A MEANS OF COMMUNICATION

  • Never cross your arms

Crossed arms give a ‘closed’ impression. As a result, crossed arms are often interpreted as a symbol of uncertainty, unreliability or lack of interest. Try to avoid this by not crossing your arms.

  • Use your arms and hands (only) to emphasize your story

Use your arms (only) to emphasize your message. Practice this at home in front of the mirror and/or with your friends and family. On the internet, you can find lots of instructional videos that demonstrate how you can emphasize different messages with your arms and hands.

  • What to do with your arms and hands if you are not speaking

Put your hands on your lap or on the table. If you put your arms and hands on the table, then gently lean over to your conversation partners. This way you emphasize that you are listening attentively. You can fold your hands loosely, but make sure you don’t squeeze the blood out of your fingers.

  • Avoid a tense impression with your hands and fingers

Holds and move your hands in a calm and natural manner when you are talking. Try to keep your hands still if you are not talking. Don’t tick on the table and don’t make any rhythmic movements that can reveal your stress (and that can irritate your conversation partners).

  • Don’t touch yourself too much

This may sound odd, but it is a natural reflex to touch your nose, cheeks and lips when you are speaking. It is a common way to soothe yourself. Try to avoid this. If you touch your face too much or if you play with your hands, fingers or jewelry you may be perceived as insecure and/or unreliable.

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News

Pauwels Consulting acquires AlphaZ

04 Jul 2019
We are happy to announce the acquisition of AlphaZ, a Ghent based consulting firm specialized in engineering. The ambitious company quickly grew out to be an established value in the consultancy world and is a great match with Pauwels vision for the future.

AlphaZ is a sustainable company that is part of the TEG Group, founded by Niels Colson and Dieter Aelvoet in 2015. They are experts in recruiting and outsourcing of technical experts and safety specialists. “AlphaZ truly represents quality, proactivity, and expertise, which has resulted in stealthy growth in recent years”, says CEO Niels Colson. “Our values and work ethic are well in line with the vision of Bert Pauwels and Pauwels Consulting. We are therefore really happy that we can leave our firm in capable hands.” Niels Colson will focus on the further expansion of the 2 other businesses: DD Engineering and INDIGI. 

Bert Pauwels, CEO of Pauwels Consulting on the merger: “With this acquisition, we welcome 27 engineering talents into our family, a nice and welcome reinforcement of our team. After all, we still see a lot of growth potential in this domain”. The announcement of this acquisition follows on the successful integration of the previous takeovers and fits into the strategy of becoming one of the market leaders in Belgium. 

Pauwels Consulting is a Belgian consultancy firm with over 600 experts in IT, engineering and life sciences. We offer consulting, project management and recruitment services to leading companies in Belgium and beyond. We have offices in Belgium, France, Germany, and Switzerland. 

Niels Colson and Bert Pauwels acquisition AlphaZCongratulations on the acquisition! Can you briefly introduce yourself? 

Niels: I am Niels Colson, 36 years old, father of two rascals that lives in Ghent as a ‘Limburger’. I have a degree as an aerospace & aviation engineer with a Master in Business from Vlerick. After my studies, I started working as a business consultant but after a while, I missed the technical aspect in my job.

Together with my Vlerick fellow student Dieter Aelvoet, I started a new adventure by taking over DD engineering that was based in Ypres. Business went so well, we decided to expand our activities a year later with AlphaZ.

How does AlphaZ distinguish itself from the competition?

Bert: From the first contact, I knew Niels and Dieter were young and ambitious entrepreneurs that had built out a great company. The two professionals hired very capable employees, and lifted AlphaZ to the next level, together with their employees, in just a few years.

Niels: AlphaZ arose from market demand, a need that we quickly identified with our customers. Project sourcing of technical experts (engineering, piping, mechanics, work planners, etc.) and safety specialists is a niche in which few consultancy companies are specialized. This, combined with our expertise and the values that our people carry out on a daily basis, was a recipe for success. 

How would you describe those values and work ethics?

Niels: We highly value respect and trust in all its facets. Giving our employees the space to develop themselves and to assume their responsibilities, plays a major role in this. In addition, our drive to excellence is very important, we are always 200% committed to our projects. We do what we say and we say what we do. Personal communication and ‘straight talk’ is, therefore, the third pillar within AlphaZ.

Bert: It was very clear from our first contact: Niels and Dieter focus on the quality of their business in combination with the right values. All these ingredients are of importance if you want to succeed! AlphaZ has a strong company culture that perfectly matches Pauwels Consulting’s. A match made in heaven?

After such a successful path, you nevertheless make the decision to merge AlphaZ with Pauwels Consulting?

Niels Colson AlphaZ acquisitie

Niels: Yes, I always want to commit fully to my companies. Focus is very important, which is not always easy with 3 successful companies. I am convinced that the

consultancy trend will continue strongly and the demand for technical experts will only increase. Hence the decision to look for the right partner for AlphaZ, so we can go back to our core activities. In Pauwels Consulting, we have found the ideal partner that can offer added value to both our consultants and our customers.

The talks and negotiations went very smoothly and I’m proud of what we achieved in the short term. I can, therefore ‘hand over’ my colleagues and activities to Pauwels Consulting with confidence. I know it will feel as much as ‘a coming home’ for them, as for me.

In what way can Pauwels Consulting definitely be of added value?

Niels: With Pauwels Consulting, our customers certainly get a quality partner in terms of reputation and continuity. A large number of experts in engineering, but also in IT and life sciences can be a great addition to our big clients.

Our employees will certainly find the number and the type of projects, the large network and the new customers they can work at, very interesting. In addition, there are countless training courses, events, academies, etc. The company DNA will feel unchanged but their possibilities are much greater.

Bert: We want to continue the good work and guarantee continuity. We hope that Pauwels will feel like a 2nd home to them. We want to further support and guide all 27 employees in their specialization. On top of that, we can certainly offer additional career opportunities or challenging projects abroad.

The customers, we want to convince with our personal approach and our talented team of more than 600 experts. Above all, the fact that we can assist them in multiple domains: IT, life sciences and engineering should be of added value.

Niels Colson and Bert Pauwels talk AlphaZ acquisition

What does the future hold?

Niels: Dieter and I will continue to focus on successfully developing our two other companies: DD Engineering and INDIGI. We simply want to remain the high-quality partner that we have always been.

Bert: I have had great ambitions for over 20 years. I live and work according to the philosophy that you should try to be better today than yesterday. With this passion and dedication, I want to work hard, and together with my wonderful team, make Pauwels Consulting a European player active in Engineering, Life Sciences and IT. Becoming the biggest is not our ambition, but becoming and remaining the best, is. And I believe that this vision will surely translate in continued growth over the coming years.

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Insights

DevOps as a key component in your business strategy

02 Jul 2019
Last month we were happy to welcome the attendees of our first seminar in our new Brussels office at Avenue des Arts. The spacious venue, delicious cookies and fresh coffee got us started for a morning full of valuable insights on the technical side of digital transformation.

At Pauwels Consulting we see our mission in the IT market as twofold: bringing the right consultants to the right job and developing knowledge in the market by understanding how companies are organizing themselves in the inevitable digital transformation.

Digital transformation means accepting
that you’re becoming a software company.” 

We learned that accepting this will not be enough. It requires hard work, strong governance, and the right tooling to create an environment where systems orchestration is automated as much as possible.

DevOps Software is eating the world

Marc De Leenheer, the founder of Tunitas, introduced us to the concepts of DevOps, the importance of testing and taking small steps. He brought cases and backed them up each with a theoretical background and some insights from the field.

Cloudalize Devops business caseBenny Willen, who is the CEO and founder of Cloudalize, took us further on the impact of DevOps in his company. Cloudalize is a Belgian Tech Startup that offers on-demand GPU from the cloud and desktop as a service. With investments from VH Horizons and a partnership with NVIDIA, they bring a story every tech-head gets enthusiastic about.

Having listened to all those insightful stories, we took the time to discuss and digest the information with our guests over lunch offered by our restaurant. Looking back at our first seminar and based on the feedback of our guests we are proud that this will not stay a single initiative.

You can download our business case & the presentation slides by filling out our form

Also interested in using DevOps as an accelerator for your business?

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Insights

Two ISO 9001 myths we should quickly forget

26 Jun 2019
Prepare yourself for an excellent implementation of the ISO 9001 norm in your organization by reading our most common myths and misunderstandings surrounding ISO 9001.

ISO 9001: order and quality for large and small organisations

Every organisation has its own way of operating. That’s quite normal. However, in practice, we see that smaller organisations usually work less systematically than larger organisations. That’s also quite normal. In smaller organisations, the increase in knowledge, experience and procedures tends to be retained in the heads of the staff. As a result, there is no clearly-defined methodology. This can work well, but it becomes problematic when organisations grow.

The more employees an organisation has, the more important it becomes to document everything properly. Only in this way can its activities be carried out in an orderly and structured manner and its quality is guaranteed.

An ISO 9001 quality management system is an excellent tool for providing order and structure. It also ensures that time, money and other resources are used efficiently.

Nevertheless, many organisations have doubts about introducing an ISO 9001 quality management system. This is a pity because those doubts are often the result of two stubborn ISO 9001 myths we should forget as soon as possible.

Myth 1: ISO 9001 quality management systems are paper documents of little use

We often hear that ISO 9001 quality management systems are ‘paper tigers’: bulky documents of little use. That is nonsense, nothing could be less true. On the contrary, the ISO 9001 standard is very pragmatic. It provides order and structure, yet leaves enough room for every organisation to decide for itself what information has to be kept, how and for how long for example.

The ISO 9001 standard places the freedoms and responsibilities of the organisation using it. An ISO 9001 quality management system therefore does not have to be (too) extensive. You can match the system to your own requirements yourself.

That brings us immediately to a second stubborn ISO 9001 myth.

Myth 2: an ISO 9001 quality management system means you have to work in a different way

Organisations often think that they have to work in a different way when they implement an ISO 9001 quality management system. That is not necessarily so. Your organisation doesn’t have to work differently ‘because ISO says so’.

The ISO 9001 standard is only a tool for helping an organisation perform its activities in an orderly and structured manner. Although it does say WHAT has to be done, your organisation can decide for itself HOW that is done. Once more: the ISO 9001 standard places the freedoms and responsibilities of the organisation using it. It’s up to you to benefit from that.

An ISO 9001 quality management system for every organisation

The practical structures of an ISO 9001 quality management system are suitable for all types of organisation. Large or small, commercial, public or non-profit, a properly-implemented quality management system helps every organisation work more efficiently and with better quality.

You don’t have to expect ‘paper tigers’ and you do not have to change the way you work. ISO 9001 works for you, not against you. We would be pleased to help you get the maximum benefit from it.

Need help implementing ISO 9001 into your organisation?

Our quality experts are happy to help!

Who is Luc Marivoet, our quality expert?

Luc Marivoet is Prevention Counselor & Quality Officer at Pauwels Consulting. He has over 25 years of experience in quality management positions. In these positions, he provided support and supervision in an international context (Europe and Asia). Luc now uses his experience to set up, implement, monitor and follow up certified ISO 9001 quality management systems and Supplier Quality Assurance activities. Luc is currently working at a Belgian engineering office specialized in rail infrastructure and technology for the implementation of an integrated management system (ISO 9001 & ISO 45001). He also teaches QHS Management Systems (ISO 9001 and ISO 45001).

Do you have a question or comment for Luc? Contact Luc here.

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Pauwels people

Working as a Records Management Analyst: Tinne Mans

08 Jun 2019
In our series ‘Pauwels People’, new colleagues introduce themselves and talk about their first few months of working at Pauwels Consulting and our clients. Today, we are going to get acquainted with Tinne Mans. Tinne has been working as a Records Management Analyst at Pauwels Consulting for the past 10 months.

Tinne, can you tell us a little bit about yourself?

Tinne: Of course! My name is Tinne Mans and I have lived in the Campine for thirty years. My great love is horse riding. All that I need to get the weekend off to a flying start is a cowboy hat and a cosy campfire! However, when the summer arrives and the mercury rises, all I need is a beach, some palm trees and a refreshing dip in the water (laughs).

What is your professional background?

Tinne: After graduating as a primary school teacher, I taught for a year in a school. Unfortunately, as a new teacher, I couldn’t find a permanent post immediately. So after a year, I decided to pursue a different career. I got a job as a Packaging Development Reviewer at a pharmaceutical company, where I assessed packaging design.

tinne mans documentation analyst pauwels consultingHow did you end up at Pauwels Consulting?

Tinne: The company I was working for carried out corporate restructuring. So, I found myself looking for a new challenge. While searching online, I came across an interesting vacancy at Pauwels Consulting.

What was your first impression of Pauwels Consulting?

Tinne: I used to think consulting firms only took on people with very specific skills or a certain degree. Even so, I wanted to keep all my options open while I was looking for new work. So I applied to Pauwels Consulting. I was invited to an interview and was pleasantly surprised at the number of opportunities that the recruiter and account manager thought were suitable for me. My first potential assignment didn’t go ahead in the end, but Pauwels Consulting carried on actively searching for another opening for me. That led to my current project.

Where do you work now?

Tinne: I currently work as Records Management Analyst at Janssen Pharmaceutica, where I give advice on all the issues related to archiving. My team trains the company’s employees on saving both hardcopy and electronic documentation in line with applicable retention schedules, laws and company regulations. In addition, my team gives advice on the commissioning and decommissioning of applications used worldwide in J&J.

“My colleagues and manager have been giving me fantastic guidance.”

tinne mans documentation analyst pauwels consultingCan you sum up your experiences over the first few months?

Tinne: I found the first few months very instructive. The work is very varied and there are many subactivities. So it’s impossible to learn everything in one go. My colleagues and manager have been giving me fantastic guidance. Although I don’t see my colleagues at Pauwels Consulting every day, the contact we have runs very smoothly too.

Pauwels Consulting is a major player and growing rapidly, yet they have managed to preserve the personal touch. For example, my account manager pays me regular visits, during which any issues can be discussed immediately. HR matters are also followed closely, which is important for me because the office in Ghent is quite a long way away. Furthermore, Pauwels Consulting really does its best to get everyone together regularly. There are lots of parties, family days, after-work activities, bike rides and other events for colleagues and family alike.

What have you learned in the past months?

Tinne: Lots. As I said, my work includes plenty of subactivities. I already had some experience with the basics of a pharmaceutical company, but I’ve learned all my core tasks on the job. These range from helping prepare retention schedules to protecting business-critical files and from managing archiving processes to conducting internal audits. And every day I learn something new. Pauwels Consulting has even already given me the opportunity to get some extra training.

Is there anything in particular you’d like to share with our readers?

“The only way to do great work is to love what you do. If you haven’t found it yet, keep looking. Don’t settle. As with all matters of the heart, you’ll know it when you find it.”

That is what Steve Jobs once said and the message is clear: find a job you love doing, that will be reflected in the way you do it.

Well said, Tinne. Thank you very much for this interview and all the best of luck with your projects!

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Pauwels people

Working as a Serialization Project Manager – Thomas Santy

27 May 2019
In our series ‘Pauwels People’, our colleagues introduce themselves and talk about how they experience working at Pauwels Consulting and with our clients. Today, we have with us: Thomas Santy, Serialisation Project Manager.

Thomas, can you tell us a little bit about yourself?

Thomas: Of course! My name is Thomas Santy. I’m 30 and I live in a small town in Hainaut with my wife and our baby.

What do you do in your spare time?

Thomas: Well, I spend most of my spare time with my wife and daughter. At the moment, I’m also revamping our house, which is quite time-consuming.

What did you study?

Thomas: I have a Master in Business Engineering from the Louvain School of Management, with a specialization in Supply Chain Management. The Louvain School of Management is the international business school of the Université Catholique de Louvain (UCL) at Louvain-la-Neuve.

Why did you choose to study Business Engineering?

Thomas: I was mainly interested in the wide scope of this academic formation. ‘Business Engineering’ combined technical fields of study like Chemistry or Physics with more soft-skills oriented courses like Management or Political Economy.

What is your professional background?

Thomas: I have been a consultant in the pharmaceutical industry almost since the start of my career, actually. At the moment, I’m mainly focused on managing logistics, operations and supply chain projects.

How did you get in touch with Pauwels Consulting and what was your first impression of the company?

Thomas: Pauwels Consulting offered me a nice project at a time when I was looking for some new and exciting challenges. Needless to say, the company made a good first impression. (smiles)

Can you tell us a bit more about your current project?

Thomas: At the moment, I’m working in the Program Management Office for a multinational pharmaceutical company in Braine-l’Alleud. We have to implement new regulations linked to drug serialization across the whole supply chain of our client.

“Serialization is not just a random number on a box; it’s a complex set of activities impacting the whole supply chain and business.”

What is the goal of this project?

Thomas: Our main goal is to be compliant with all the regulations related to serialization for all the countries receiving drugs from and selling drugs to our client. This has to be done on a tight schedule and in a constantly changing environment.

What are your responsibilities during this project?

Thomas: Our main responsibility at the Program Management Office is to provide the structure, guidelines and controls for all the projects that need to be launched as part of the program.

What do you like about this project?

Thomas: It’s quite challenging. I like that. The environment is changing every day because many countries are still busy creating the regulations as we speak.

Our project also impacts the whole supply chain, so the End-to-End process needs to be analysed and kept under control.

What did you learn during this project?

Thomas: I’ve learned that serialization is not just a random number on a box; it’s a complex set of activities impacting the whole supply chain and business.

What are your personal ambitions for the future? What kind of projects would you like to perform next?

Thomas: Well, I really want to keep learning and growing. In the future, I would like to stay focused on supply chain and operations.

Thank you very much for this lovely interview, Thomas. I wish you all the best for the future!

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