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Exploring New Frontiers: Pauwels Consulting’s Bold Leap into Space with ATG Europe

21 Jan 2024

Press Release for Immediate Release

Ghent, Belgium, January 21th, – In a significant move that heralds a new era in space and big science sectors, Pauwels Consulting, a prominent player in science and technology consulting, has strategically invested a considerable stake into ATG Europe. This investment is more than a business expansion; it’s a foray into the realms of space exploration and big science, marking a milestone in both companies’ histories.

Bert Pauwels, CEO of Pauwels Consulting, articulates the investment in ATG Europe as a strategic evolution that aligns seamlessly with Pauwels Consulting’s overarching goals. “Diving into the Space and Big Science industry is a deliberate and harmonious extension of our long-term objectives. With this collaboration with ATG Europe, we are not only continuing this trajectory but also enriching the market with our comprehensive range of services, from expert consultancy to integrated solutions.

The partnership with ATG Europe propels us into a cutting-edge vertical with immense potential for cross-sectoral synergies. By venturing into space and big science, we are enhancing our capabilities and reinforcing our commitment to being at the forefront of technological advancement.”

Gian Carlo Coletta, CEO of ATG Europe, shares the enthusiasm for this transformative union. “Becoming a part of Pauwels Consulting Group is a strategic step for ATG Europe. As a company at the forefront of aerospace innovation, this partnership enables us to expand our horizons while continuing our commitment to pioneering research and development.”

Furthermore, continues Gian Carlo, “while ATG will continue its operations seamlessly and independently with the current Executive’s Management, the presence of the Pauwels/Andera in the ATG shareholding it is valuable and beneficial for all of our employees and customers, providing alternative opportunities, experiences and stability in the sometime fluctuating markets’ cycles”. 

 Bert Pauwels emphasizes the significant contribution of Andera Partners to this strategic initiative: “Our partnership with Andera Partners, serving as our private equity ally, is instrumental in propelling our organization to new heights and reinforcing our European footprint. The invaluable support and guidance from Andera Partners have been cornerstones in realizing our expansive growth ambitions, notably in facilitating this key important investment.”

This investment is not just a business transaction but a meeting of minds and values. Bert Pauwels emphasizes the importance of the ‘inter-human click’ and shared values in making this partnership a reality. “From our first meeting, there was a sense of magic. It’s about aligning deeper company values that go beyond words on a website.”

Gian Carlo Coletta echoes this sentiment, emphasizing the significance of shared values and mutual respect. “Our greatest asset is our people. The fact that Pauwels Consulting respects and values its team as much as we do, was a determining factor in our decision to join them. We’re excited to foster this shared principle and develop a unified strategy that prioritizes our customers’ interests.”

As both companies embark on this new journey, the focus remains on innovation, synergy, and leveraging their combined strengths to explore new opportunities in space and beyond. “In the universe of Space and Big Science, the sky’s not the limit – it’s just the beginning!” concludes Gian Carlo Coletta, encapsulating the spirit of this ambitious venture.

Contact Information:

Pauwels Consulting
Koen Bogaert
+32 476861052
Communication@pauwelsconsulting.com

ATG Europe
Livia Ranieri
+39 345 5511897
livia.ranieri@atg-europe.com

About Pauwels Consulting:

Pauwels Consulting, originally established in 1999 by Bert Pauwels, has grown into a distinguished conglomerate in the consulting industry. With a focus on Engineering, Life Sciences, IT, and beyond, Pauwels Consulting upholds a philosophy centred around the personal and professional development of its consultants. This commitment ensures that the team delivers substantial and lasting impacts on clients’ projects daily. The group also prioritizes cultivating enduring relationships with clients and partners, a testament to its client-centric approach.

Boasting a dynamic team of over 1500 consultants, the company maintains a robust presence across Europe. The group encompasses diverse companies, next to Pauwels Consulting there is Science@Work, 4people, Vandycke & Partners, Ormit, Developers.nl, Openweb, and more. This rich portfolio illustrates the group’s dedication to offering comprehensive solutions across various sectors. Pauwels Consulting’s strategic growth is further evidenced by its history of discerning acquisitions, significantly enhancing its footprint in the European market.

About ATG Europe:

ATG Europe, established over 50 years ago as an engineering company primarily focused on the space sector, has undergone significant evolution, demonstrating growth in various aspects, including workforce, revenues, European presence, and expertise. 

Today, ATG relies on a team of 450 highly skilled international employees representing 32 different nationalities, fostering a company culture driven by curiosity. ATG now holds intellectual property rights for innovative engineering solutions. Our comprehensive offerings encompass value-added engineering consultancy, services and solutions, 3D visualizations, VR/AR experiences, technology services, and recognized management support. 

ATG serves both institutional and industrial clients in the space and nuclear energy sector, elevating their capabilities, enhancing performances, and boosting competitiveness. At ATG, we not only envision but also bring customer projects to life, actively driving innovation and accelerating progress. This commitment is more than a mere statement; it defines our daily conduct, outlining our approach to turning customer visions into reality, accelerating innovation! 

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News

Roger Lemmens Appointed as Chief Operating Officer at Pauwels Consulting

19 Jan 2024

Ghent, January 19, 2024 — Pauwels Consulting, a prominent European consulting firm with a focus on Life Sciences, Engineering, and Digital Services, proudly announces the appointment of Roger Lemmens as Chief Operating Officer. This strategic move highlights the firm’s commitment to leveraging extensive management expertise and technological innovation for its continued growth and international expansion.

Roger Lemmens, known for his remarkable tenure as Director of Digital Technologies & Transformations at imec, brings to Pauwels Consulting a wealth of experience in technology and digital transformation. His decade-long leadership at imec, where he was instrumental in advancing digital technologies, aligns seamlessly with Pauwels Consulting’s ambition to achieve international growth and diversification across various sectors.

“I am thrilled to join Pauwels Consulting and to apply my experience from imec in shaping the future of this dynamic company,” said Roger Lemmens. “The company’s vision for growth and its commitment to innovation across multiple disciplines make it an exciting time to come on board. I look forward to contributing to the group’s international expansion and diversification efforts.”

Bert Pauwels, CEO of Pauwels Consulting, welcomed Roger with high expectations. “We are delighted to have Roger as our COO. His extensive management experience and successful track record are vital as we strive to innovate and grow in the consulting industry. Roger’s expertise will be invaluable in steering our group through its next phase of international growth and service diversification.”

Roger Lemmens’ role as COO is a testament to Pauwels Consulting’s dedication to integrating cutting-edge technologies and management practices to drive sustainable growth in the consulting industry.

Roger Lemmens, COO Pauwels Consulting

About Pauwels Consulting:

Pauwels Consulting, originally established in 1999 by Bert Pauwels, has grown into a distinguished conglomerate in the consulting industry. With a focus on Engineering, Life Sciences, IT, and beyond, Pauwels Consulting upholds a philosophy centered around the personal and professional development of its consultants. This commitment ensures that the team delivers substantial and lasting impacts on clients’ projects daily. The group also prioritizes cultivating enduring relationships with clients and partners, a testament to its client-centric approach.

Boasting a dynamic team of over 1500 consultants, the company maintains a robust presence across Europe. The group encompasses diverse companies, including Pauwels Consulting, Science@Work, 4people, Vandycke & Partners, Ormit, Developers.nl, Openweb, and more. This rich portfolio illustrates the group’s dedication to offering comprehensive solutions across various sectors. Pauwels Consulting’s strategic growth is further evidenced by its history of discerning acquisitions, significantly enhancing its footprint in the European market.

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News

Consultant Talks: Prevention and Safety Adviser Younous

29 Nov 2023

At Pauwels Consulting, we have in-house consultants with expertise in life sciences, engineering and IT. Today, we’ll be talking to Younous El Haddouti. He talks about his role as a prevention and safety adviser in high-voltage projects. Younous shares his experience, the challenges he faces and his plans for the future as a consultant.

Consultant Younous talks about his career as a prevention and safety adviser.

Working as a prevention adviser

Part of my work is as a prevention adviser. The rest of the time I primarily provide advice and consultancy on safety in the context of high voltage. The customer involves me when third parties are involved in projects, for example with cranes or other equipment for construction or maintenance. I’ve been doing this for over four years, and it’s never boring. On the contrary, there is more and more to consider as I expand my field of expertise. Different sectors, ways of working and contexts make my work extremely interesting. That’s why I like working as a consultant. You learn quickly because of the great variety involved.

First-line consultants

Major utility companies are flooded with work requests, making it impossible for them to assess every situation immediately. This is where consultants come in: we can intervene quickly and evaluate the urgency of each case. Our role is to ensure that the most critical projects receive the attention they deserve, whether in the short or long term.

Passion for prevention

Earlier in my career, I wanted to be a site manager, so I trained for that. After working at a company for HVAC, electricity, plumbing and building management systems, I completed another qualification that sparked my interest in prevention. To give you an idea, I completed training to become a level 3 prevention adviser and later received my level 2 qualification. This is where I am now active. I’m already looking forward to specialising further in this.

At Pauwels Consulting, you have the opportunity to keep developing as a consultant. There's a huge wealth of in-house knowledge among fellow consultants, which you simply have to take advantage of.

Younous El Haddouti

Safety in practice

One recent project that stands out for me is when I was given an essential role in safety management at a major contracting company for industrial projects. A data centre was built where a thorough risk analysis and prevention plan was made for the infrastructure. The main objectives in such projects are to maintain a safe working environment as well as the relationship between the customer and their customer, in this case, Microsoft. We achieve this by carefully managing method statements, using BIM 360 and often explaining and defending safety protocols during daily site meetings.

New opportunities

The customer was satisfied with my contribution and the successful trajectory of the project. This led to new opportunities and gave me a very positive feeling about my work. It made me realise my job is useful and helps people achieve their goals in a safe way. In addition, there are more and more data centres, so the experience I gained from them is still crucial.

Lifelong learning

My current job is the result of my earlier decision to seize opportunities and challenge myself. Taking advantage of training opportunities and finding your passion are the things that turn a job into a career. I also learned new skills as part of the data centre project. I found it challenging to present the method statements in English to an entire team, but thanks to positive feedback on my efforts, I was motivated to sharpen my presentation and documentation skills.

Learning for Life

Growing with Pauwels Consulting

At Pauwels Consulting, you have the opportunity to keep developing as a consultant. There’s a huge wealth of in-house knowledge among fellow consultants, which you simply have to take advantage of. This is why I’m delighted to see we are offered training opportunities and mentoring, and that we can present our own suggestions. Together we are stronger and achieve more.

QHSE within the company

In this way, I have also contributed to knowledge sharing within the company. Together with Luc Marivoet, the QHSE Manager of Pauwels Consulting, I designed the internal safety guidelines. We call this the QHSE toolbox. It contains regulations, advice, step-by-step plans for checks and more. Our goal is to raise awareness of risks in environments where risks are present, which we also communicate as part of information sessions to consultants. In addition, I help to keep the job cards up to date, which contain the risks per job.

ISO certification and audits

ISO standards are inherently linked to safety and prevention. I have also conducted ISO audits at customer sites and even carried out daily audits for one customer. Throughout our projects, I always attach great importance to documentation that is in accordance with the practices on the site and to correctly informing all colleagues about recommended working methods and risks.

Discover our QMS & Compliance Services

We are ISO:9001 certified: why is this good news?

We obtained the ISO9001 certification for our quality management system earlier this year. What does it actually mean for us and our clients?
Discover the importance of ISO:9001

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Maxime van Belle Content Marketeer
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News

Six Sigma Yellow Belt: still a hot topic in consultancy

13 Jul 2023
Why is Six Sigma still a hot topic? Every year at Pauwels Consulting we offer training courses on the topic, such as Yellow Belt in Lean Six Sigma, and the training sessions are always full. We have already been able to offer some 60 consultants this Lean Six Sigma Yellow Belt training. We are happy to continue to encourage this because it is a great added value for our customers. Kris Van Nieuwenhove is our Subject Matter Expert and now trains other consultants and he is a mentor as well. He talks about why the methodology is a powerful tool across industries.
How do we help our clients strive towards OpEx?

What is Six Sigma?

Six Sigma is a methodology that focuses on eliminating errors and reducing variation in processes, which promotes efficiency and ultimately cost reduction. By having consultants in-house with knowledge of Six Sigma, companies can better identify problems and solve them for good within their processes. This way, they can aim for better quality products, higher customer satisfaction and an increase in revenue. Moreover, trained consultants can help companies establish a culture of constant improvement to foster long-term success and sustainability. Overall, we can say that Six Sigma is a valuable resource for consultants because it can serve their clients during projects and help them become more competitive.

What is Lean?

Six Sigma focuses on reducing or eliminating variation in processes, while Lean focuses on eliminating waste. In practice, they complement each other because process problems are rarely caused solely by waste or variation.

Why is Lean Six Sigma important to our customers?

Our consultants are there to move the client’s projects forward and for that we want to support them to solve and prevent problems in a structured way. Someone with an understanding of Lean Six Sigma can practically notice the difference between a symptom of a problem and its cause. In this way, we go a step further for our customers than just expected project progress.

Discover our OpEx services

 

Can I have Six Sigma implemented?

At Pauwels Consulting, with Kris Van Nieuwenhove and fellow consultants, we have years of expertise to implement the Lean Six Sigma method at our clients. We also offer in-company training to support your employees in practice.

Our QHSE expert Luc Marivoet has more than 30 years of experience in Quality Management. He helps Pauwels Consulting to comply with the ISO 9001 standard and to improve and standardize our operations. As a QHSE consultant, he also provides our clients with a full service for their quality management systems: he gives advice, supports implementation, and monitors compliance with standards. Luc also provides training on QHS management systems (ISO 9001 and ISO 45001).

 

Why we offer Yellow Belt training to consultants

Six Sigma Yellow Belt covers the basics of the method and is very broad. Here, consultants are introduced to the steps PDCA: plan, do, check, act. This is a cycle for implementing solutions and measuring the effect of efficiency efforts. To implement those steps, facts and data are essential. Making results of processes measurable, outlining customer requirements and measuring innovations are part of this. When solutions are implemented, data can be used to identify root causes.
In Six Sigma Green Belt and Black Belt this involves statistics which makes testing more in-depth, but in many business contexts it is sufficient to have someone with Yellow Belt knowledge do an initial analysis to flesh out the next steps.

Does Lean Six Sigma help with ISO 9001 certification?

While ISO 9001 is an internationally recognized standard, focused on establishing a QMS and ensuring that processes consistently meet customer requirements, Six Sigma provides a structured approach to analyzing processes and improving their performance. Six Sigma can be used to complement ISO 9001 by providing a method for identifying and addressing process problems and improving the overall efficiency and effectiveness of processes. By applying Six Sigma methodologies in conjunction with ISO 9001, companies can improve their QMS and ensure that their processes are optimized for maximum quality and efficiency. Overall, Six Sigma and ISO 9001 are complementary practices that can help companies achieve their quality and business objectives.

Discover our Lean Six Sigma services

We have Lean Six Sigma expertise

Our Six Sigma expert Kris Van Nieuwenhove started his career as a consultant at a major player in biopharma, where he provided Lean Six Sigma training and led several Six Sigma Green Belt and Black Belt projects. Afterwards, he applied that knowledge at other international companies. He helped clients in various industries on their way to operational excellence using Six Sigma and Lean methodologies to improve process efficiency. He is convinced that these methodologies work across sectors, which means they are relevant for companies outside the scope of Life Science, Pharma or Engineering as well.

In 2020 during periods of working from home, Kris went to work internally for Pauwels Consulting. He provided Lean and Six Sigma training remotely to dozens of consultants and the demand for training is not diminishing, at least 60 consultants have already been trained and we have the knowledge to provide great value to our customers.

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Maxime van Belle Content Marketeer
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contact@pauwelsconsulting.com

News

We are ISO:9001 certified: why is this good news?

13 Jul 2023

Pauwels Consulting obtained the ISO 9001 certification for its quality management system earlier this year. This is good news, but what does it actually mean for us as a company and for our clients? Luc Marivoet is our QHSE-manager and he explains why ISO 9001 makes a difference and which misconceptions exist.

What is ISO 9001?

ISO 9001 is the international standard for quality management. By obtaining the certification, Pauwels Consulting demonstrates that the quality management system meets the standards and is transparent and trustworthy. This means that the business processes in place are aligned in a way that ensures high-quality service, for example to implement changes or to absorb deviations or handle concerns of clients. A quality management system always aims to provide products and services that meet customer and regulatory requirements. And it helps to address risks and opportunities within the company and its business processes, which then facilitates opportunities to increase customer satisfaction.

How do we help our clients with ISO:9001 compliance?

Why is ISO 9001 important for our clients?

The certificate is a way to reassure our clients and other stakeholders that we offer quality and reliable services to prioritize customer satisfaction. On top of that, we are able to promise them that we strive to improve constantly. We communicate that we are customer-oriented and demonstrate this through the ISO 9001 certification as well.

Long term engagement

Obtaining the certificate is not a one-time achievement. Several teams within Pauwels Consulting have been committed for years to optimizing the processes as the company grows. The ISO 9001 certification also ensures that we are audited annually by an independent party, and through this we have objective proof that Pauwels Consulting is committed to quality and customer satisfaction. Additionally, we must also strive to constantly improve our quality management system to accommodate our increasing growth.

Why does Pauwels Consulting want to be ISO 9001 certified?

The introduction of an ISO 9001 quality management system brings more structure to our rapidly growing organization. It ensures that we further professionalize our organization and are committed to continuously improving our processes and services.  The certificate reassures our customers, stakeholders and employees because they can rely on processes that work well in a demonstrated manner.
Discover our ISO:9001 services

What does an ISO 9001 audit look like?

The auditor holds all aspects of our quality management system to the norms of ISO 9001 standards. All documented information the norm requests is closely observed, and our procedures are reviewed with a critical eye.  The auditor is aware that we also help clients implement, evaluate and maintain an ISO 9001 quality management system (or QMS), so she asked very pointed questions and set the bar high for our QMS. That’s understandable, of course, because anyone offering a QMS service should have an excellent quality management system themselves! Every year the auditor will come back to evaluate our quality management system and for a cycle of 3 years, which is the validity period of the certificate. Afterwards, a recertification audit will follow.

We maintain our individuality

In addition, it is important to note that the ISO 9001 standard is logically structured and constructed to use internationally so that it is applicable to any organization, regardless of its type or size or the products and services it provides. However, the level of the quality management system will be adapted to the maturity of the organization. I sometimes compare it to a dish, take meatballs in tomato sauce, for example. In a brasserie you expect to get a classic dish, but when it’s on the menu in a starred establishment, it will probably be served with better ingredients or in a different composition. The bottom line remains that you deliver the products and services to your customers that they expect and deserve.

We raise the bar for ourselves

Now that we are certified, the next audit is a follow-up session. In the meantime, we conduct internal audits to see how we can further improve our business processes to achieve our goals. One action point for Pauwels Consulting was document management. We now have a clear document management process that ensures that all documents and information available to Pauwels Consulting are managed efficiently and in a controlled manner. It has ensured that it is always clear where the final and current version of a document can be found, that this version is easily identifiable, and that document modification and security against changes has been made manageable.

An ISO 9001 certificate turns your company into a so called ‘paper tiger’

A well-known misunderstanding about ISO 9001 is that this standard creates bureaucratic companies. This is nonsense, of course, because the current ISO 9001 standard is actually very pragmatic. It is true that earlier versions of the standard required mandatory procedures. But much has changed since then and now the standard gives freedom as well as responsibilities to the company to determine the extent of their documented information themselves. Of course, this varies from company to company because it depends on the activities performed, the complexity of the processes, the products and services, and the competence of the employees. Of course, records are still needed to have confidence that the processes are carried out as planned.  This is why we choose, for example, to use our CRM application Bullhorn and other software applications to incorporate most of the registrations into our workflows and immediately facilitate the work of our employees.
Discover our ISO:9001 services

We have ISO 9001 expertise

Luc Marivoet is our QHSE Manager and has over 30 years of experience in Quality Management. He helps us to comply with the ISO 9001 standard and to improve and standardize our operation. As a QHSE consultant, he also provides our customers with a full service for their quality management systems: he gives advice, supports implementation and monitors compliance with standards. Luc also provides training on QHS management systems (ISO 9001 and ISO 45001).

We stay up-to-date

At the Pauwels Academy, he gives our consultants training in quality management and ISO certification. Luc also continues to educate himself to stay up to date with all standards. So he can also call himself IRCA certified QMS ISO9001:2015 Lead auditor and prevention consultant level 2.

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Maxime van Belle Content Marketeer
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Insights

Avoiding the Car Crash of Knowledge Loss

11 Jul 2023
Discover the importance of knowledge transfer and organizational development, as external consultants seamlessly integrated into workflows help mitigate the disruptive effects of retirement. Delve into sustainable strategies for knowledge transfer and talent management. Take part in the dialogue to reshape the future of talent management and create a meaningful, long-lasting impact.

Imagine driving for the first time a car with just written directions. How long would it take before you hit a wall? That’s why a live aid comes into play. An instructor is there with you every step of the way. They don’t just tell you; they also observe, correct, and encourage you. They make a potentially disastrous situation a great learning opportunity by their expertise and real-time guidance.

Knowledge centers

In the same way, integrating learning into the workflow in our professional lives requires more than written pre-read instructions. As a keynote speaker at our latest Pauwels Consulting Customer Round Table, Cathleen Heimberg of Showpad, a renowned Learning & Development Specialist, made this point. Pharma, biotech, and engineering industry representatives contributed to the discussion with their unique perspectives. We explored not only knowledge curation but also how external consultants play a crucial role as “a drive instructor” in these processes, as well. And while the concept of “knowledge centers” is a solution to most of our customers we should not shy away from admitting the considerable challenges that come with implementing these platforms.

Cathleen Heimberg
Cathleen Heimberg, Showpad

“When the consultant leaves, we need to start all over again.” This sentiment is one that echoes through organizations across industries when external consultants complete their engagements and bid farewell. The departure of a consultant can often leave behind a void, disrupting the workflow and creating a sense of starting from scratch. This phenomenon highlights the need for a more sustainable and integrated approach to knowledge transfer and organizational development.

The impact of natural de-staffing

The departure of external consultants is not the only challenge organizations face when it comes to knowledge transfer and organizational development. Our customers bring an additional dimension to this problem, particularly with the natural de-staffing caused by the retirement of their own workforce. One of our customers is currently confronting a significant knowledge drain, as a whole generation of baby boomers, who constitute one-third of their workforce, is set to retire within the next two years. This impending wave of retirements further emphasizes the importance of implementing sustainable strategies for knowledge transfer and ensuring the continuity of operations.

Our panel of customers addressed how the knowledge drain resulting from impending retirements, organizations can benefit from the involvement of subject matter expert consultants. These consultants play a crucial role in organizing, maintaining, and distributing knowledge transfers for customers who are facing significant workforce changes due to retirement. “Embedded” consultants possess a deep understanding of the organization’s specific needs and can develop tailored strategies to capture and preserve critical knowledge. By actively engaging in the transfer of expertise, these consultants help mitigate the disruption caused by retirements, ensuring a smoother transition and minimizing the sense of starting from scratch. Their expertise and dedication contribute to a more sustainable and integrated approach to knowledge transfer and organizational development, enabling organizations to effectively navigate the challenges posed by an aging workforce.

Talent management and knowledge curation

The panel acknowledged that the absence of a well-planned knowledge transfer mechanism means that organizations must retrace their steps and rebuild the understanding from scratch. Tom Kiebooms, our senior consultant, and subject matter expert in MES and Digitalisation, shared his ground-level experiences, reinforcing the critical importance of talent management and knowledge curation. A small detail can make all the difference; when a Pauwels Consulting employee attends a training, it’s common for his colleagues who work directly for our customers to attend as well.

Having the consultant aboard embeds the knowledge into the workflow and the main reason for this is known to all: we’re losing the war for talent. As one senior panelist put it: “We’re fighting for talent using methods that failed last time.” A point challenged by Koen De Borle, Business Unit Manager Training Programs at Pauwels Consulting. Talent is available, but it needs to be reskilled to be a perfect match for the customers. In comes the Training Program: new ways of working require us to upskill and reskill ourselves, particularly when it comes to self-management skills such as active learning, flexibility, leadership, and social influence. To meet the ambitions and talent of customers, Pauwels Consulting creates training programs tailored to the needs of today’s clients and focusing on the expertise of tomorrow.

Shared talent pools

Koen De Borle concludes: ‘It is no longer the case that staffing is just a solution to a resource problem. Consulting as a service not only satisfies urgent organizational needs, but also contributes to our customers’ strategic growth. In the ongoing war for talent, knowledge sharing in workflows, talent pools shared among multiple customers, and subject matter experts play a vital role in customer success. Establishing communities of practice or internal networks can facilitate the exchange of knowledge and experiences among employees. These forums provide a platform for ongoing learning, collaboration, and problem-solving. By nurturing a culture of knowledge-sharing, organizations can minimize the impact of consultant departures and foster a sense of collective expertise.”

Koen De Borle, Pauwels Consulting

The collaborative approach outlined above is not only essential for ensuring business continuity but also a recipe for achieving substantial return on investment (ROI) for our customers. It begins by actively listening to the explicit and implicit needs of our clients. Whether we call it co-business development or by any other name, a tailored approach is the X factor that differentiates true success for all parties involved from mere staffing solutions. By understanding and addressing the unique requirements of each customer, we can deliver outcomes that go beyond mere resource provision and create long-term value. This customer-centric approach forms the foundation for building lasting partnerships and achieving mutual success.

5 moments of need

This collaborative mindset brings us back to the hypothetical exercise of driving a car with only written instructions. Cathleen Heimberg introduced the panel to the “5 Moments of Need” learning and development methodology, developed by Conrad Gottfredson and Bob Mosher. This method focuses on addressing performance needs at the moment of learning and the moments of applying or changing knowledge in the workflow. As a certified 5MoN Designer she pointed out the five different learning needs of a person.

  1. New: When individuals are learning something for the first time.
  2. More: When individuals need to deepen their knowledge or skills.
  3. Apply: When individuals need guidance while performing a task or applying knowledge.
  4. Change: When individuals need support to adapt to a change in processes, tools, or technologies.
  5. Solve: When individuals encounter a problem and need to troubleshoot or find a solution.

Solutions that work are according to Cathleen Heimberg:

  1. Blend Learning Modalities: Utilize a blended learning approach to deliver training content. Combine traditional training methods, such as instructor-led sessions or e-learning courses, with performance support tools, job aids, microlearning, and on-the-job training. This enables employees to access the right information and support at the moment of need.
  2. Integrate with Workflow: Integrate training materials and resources directly into the workflow to make them easily accessible. This can include embedding job aids or knowledge repositories within software applications, providing quick-reference guides, or using mobile apps that offer on-demand learning and performance support.
  3. Provide Just-in-Time Support: Offer performance support tools or resources that can be accessed at the moment of need. This might include interactive online guides, videos, searchable knowledge bases, or chatbots that provide real-time assistance and answers to questions.
  4. Continuous Reinforcement: Implement strategies to reinforce learning and encourage continuous improvement. This can involve ongoing assessments, knowledge checks, performance reviews, refresher courses, communities of practice, or mentoring programs.
  5. Measure Effectiveness: Regularly evaluate the effectiveness of training interventions by measuring performance improvements, employee feedback, and business outcomes. Use this data to refine and improve the training programs over time.

Training in the workflow

Koen De Borle describes this as vital underlaying principles in the Pauwels Consulting training program. “The key is to make training resources easily accessible, contextual, and available at the point of need. By integrating training with the workflow, employees can seamlessly access the information they require, reducing the time spent searching for answers and enabling them to perform tasks more effectively, a vital underlaying principle in the Pauwels Consulting training program.”

This customer round table has resulted in all panel members seeing an opportunity to transform knowledge sharing and embrace a new approach that will help both our consultants and their customers succeed in the future. It was evident that the enthusiasm in the room was palpable as we concluded the thought-provoking session. The commitment to advancing our industries and fighting the talent war is unwavering. The journey does not end here. During the second session, we will continue this vital dialogue and gain even more insights into talent management. Together, we can reshape the future of talent management and make a lasting impact.

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Maxime van Belle Content Marketeer
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contact@pauwelsconsulting.com

Pauwels Blog

Pauwels Consulting Goes Green for a Cause​

06 Jul 2023

Pauwels Consulting Goes Green for a Cause

Pauwels Consulting Green Challenge

Pauwels Consulting recently organized the Green Challenge, urging employees and consultants to ditch their cars and embrace alternative modes of transportation. Over the past week, our colleagues went the extra mile by choosing to bike, walk, or run instead, resulting in a collective accumulation of 300 green hours.

View the photos
A Week of Dedication

Throughout the week, our team members racked up an impressive total of 300 green hours! Each stride, pedal, and step brought us closer to our collective goal of reducing our carbon footprint and embracing a healthier lifestyle. We explored inspiring landscapes, conquered challenging routes, and even enjoyed delightful family outings along the way. We documented every moment on Strava, ensuring that our adventures would be etched in our memories forever.

Breaking Records

But the journey didn’t stop there. Pauwels Consulting’s green initiative surpassed all expectations, shattering last year’s record. This progress symbolizes the team’s continuous growth and commitment to creating a positive impact on the environment and society. 

The Livinustocht

To really push up the number of miles, some of our colleagues also took part in the Livinustocht. This beautiful and historical walking route from Ghent to Sint-Lievens-Houtem offered participants the choice of three distances, with the longest route taking up to an entire day of walking.

Giving Back: Supporting Think Pink

As an organization with a strong sense of social responsibility, Pauwels Consulting decided to channel their success into a meaningful cause. We donated €1500 to Think Pink, the national breast cancer organization dedicated to supporting patients and their families. 

For those curious about Think Pink and their incredible work, you can find more information on their website. Their impact on the lives of those affected by breast cancer is immeasurable, and every contribution, no matter how big or small, makes a real difference.

We have a Winner!

Stefanie Aers, the Contract & Invoice Administrator Teamlead, emerged as the winner by accumulating the most green hours between June 19 and June 25. With an impressive total of 31 green hours, Stefanie received a well-deserved bongo voucher for a delicious breakfast at home. Congratulations, Stefanie, on your outstanding achievement!

Going Greener Together 

We would also like to extend our congratulations to all those who participated in the Green Challenge and Livinustocht. Your enthusiasm and commitment to making a positive impact are commendable.

As we move forward, let’s stay motivated, continue to embrace greener alternatives, and foster a strong team spirit within our Pauwels Consulting Peloton. Together, we can make a difference and contribute to a more sustainable future.

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Education

Stef looks back on his Training Program

27 Jun 2023

Stef made a career leap with a Training Program

We followed consultant Stef through his experience in a Training Program. The program came to an end and he can now call himself an upskilled MES system engineer consultant working for a major player in biotech. How does Stef look back on his Training Program and more importantly, how does he look to the future with new skills and knowledge in his pocket?

What did you expect from the Training Program at first?

I was looking forward to deepening my knowledge of MES and taking my expertise to the next level. I was indeed trained in MES and could already gain a lot of experience hands-on on the job. But I also learned many other skills that allowed me to settle in faster and allow me to work more efficiently, I didn’t think business skills could have such an impact.

What else did you learn during the Training Program?

I learned about the DISC model in training sessions and then put it into practice. It is a tool to better understand the behavior of the people around you and consequently make it easier to work together. I had never really considered that communication skills could be useful before. Furthermore, I enjoyed the training sessions on MES and Troubleshooting, which I was particularly skilled at.

Was your Training Program challenging?

Being able to focus on training sessions, your new project and your personal life at the same time was challenging sometimes. But the program was not constantly as busy, overall, I found the schedule very reasonable. You also notice that you are moving forward.

In what sense did your career improve in the Training Program?

I am now an MES system engineer. I believe that the scope of my position has expanded faster than my client’s own expectations and I can now handle more responsibilities. I owe that progress to the Training Program. And my own efforts, of course!

What will you take with you into the next steps of your career?

I have learned new ways to approach the people around me, and I find that this improves my collaboration skills. This, in turn, also improves my self-confidence. With more self-confidence, you dare to tackle more.

Who would you recommend applying for a Training Program?

I think I would recommend the Training Program especially to people early in their careers. They tend to be younger and the most flexible, which gives them room for rapid growth and they are able to put in some extra commitment. But more experienced people who want a change or want to specialize can also get real value out of a program.

Are you curious about where you could be next year? Let’s talk! We look forward to getting to know you and seeing your potential.

Discover our Training Programs

Discover our Training Programs

Discover who is involved to support you throughout the Training Program and how we approach hands-on learning. Together we boost your career!
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Maxime van Belle Content Marketeer
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Pauwels Blog

What is Pride Month?

07 Jun 2023

What is Pride Month?

During Pride Month we celebrate the acceptance, equality and the work of LGBTQI+ people. You will see parades, people marching the streets and organize many events to discuss the theme. June has become the month to create more awareness around LGBTQI+ history and related themes.

History plays a big part in Pride Month because LGBTQI+ history hasn’t been recorded until recent times in our modern society. We think back to the Stonewall riots, but also remember the HIV pandemic that cost many lives in the 80s and 90s and take a moment to recognize discrimination and violence.

Why do we celebrate Pride Month in June?

Pride Month has its origin in June 1970, when the first annual commemoration of the Stonewall riots took place. The New York City Inn had been harassed by police raids and aggression for years before the mainly LGBT-guests stood up for themselves. Never before had the LGBTQI+ community fought back in large numbers against the violence they systematically faced. Newspapers, protest groups and a clear call for acceptance emerged from this moment.

Pride and inclusivity each day of the year

June is a good month to put an extra spotlight on this topic, especially as we are surrounded by celebrations like Brussels Pride and read more news on LGBTQI+ issues. But awareness is a stepping stone, of course. How can we make sure we all feel safe and welcome at work?

Awareness

Don’t make assumptions about someone’s gender or orientation and try to challenge your own prejudices. You can do this by looking up information and showing interest in someone else’s view of the world. Got any questions? This LGBTQI+ glossary can help you look up answers or open a conversation.

Stand up against exclusion

Do you hear that someone uses derogatory language, excludes people or deprives them of opportunities? Challenge this or contact a responsible person. It is a challenge to educate everyone about inclusion and diversity and fortunately we have the means to do so. At Pauwels Consulting, we highly value inclusiveness and diversity. We attach great importance to everyone being able to be themselves and we provide a safe environment for all employees.

Listen to real stories

Pride is not a distant concept. In 70 countries, homosexuality is criminalized, only 11 countries have LGBTQI+ rights included in their constitutions and all over the world LGBTQI+ persons are victims of violence. In an increasingly diverse society, the need for awareness and acceptance is rising and public polarization is increasing. Belgium fortunately did rise to second place this month, May 2023, on the Rainbow Index, an annual assessment of legislation and policies around gender and sexual diversity. 

These are all facts that affect people’s lives. When you learn and talk about this, you are already doing much more than just putting a rainbow flag on your desk. On this website, çavaria, you can read news, facts and more.

Let your LGBTQI+ colleagues have their say

As colleagues, we learn from each other every day and encourage our teammates to express themselves as they wish. Pauwels Consulting wishes everyone the freedom, conviviality and acceptance to be themselves. Read a great testimonial from last year here. For example, our colleagues say, “We don’t want everyone to dress up specially in a rainbow jersey at all and tell us that ‘being gay is okay’, instead we want every colleague to feel treated equally and to be seen, involved and appreciated.”

 
How do we care about your well-being?

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Pauwels Blog

Ghent Marathon 2023

29 Mar 2023

The Road to the Finish: Marathon van Gent 2023

Afgelopen zondag was het weer zover: de 6e editie van de Sofico Gent Marathon. Ondanks de kou en regen waren onze Pauwels Consulting collega’s samen met 12.500 andere deelnemers gemotiveerder dan ooit tevoren.We zijn enorm trots op iedereen die heeft gelopen en gesupporterd. Together, we go further!

Herbeleef de Marathon

Aftermovie en beelden

Herbeleef de opwinding van de lopers, de aanmoedigingen van het publiek en de adembenemende uitzichten van de prachtige stad Gent. Met trots presenteren we de Pauwels Consulting aftermovie en beelden van de 6de Marathon van Gent:

Ga er even goed voor zitten, ontspan en geniet nog een laatste keer van de #allermooistemomenten.

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Vernieuwd parcours

De eerste 3 km van het parcours was gewijzigd ten opzichte vananders dan vorig jaar, waardoor de deelnemers konden genieten van een prachtige passage langs de kades van de Coupure. VervolgensDaarna vervolgen baanden de lopers hun weg langs de Leie, richting de alom bekende Sint-Michielsbrug met een adembenemend zicht op de beroemde drie torens van Gent: de Sint-Niklaaskerk, het Belfort en de Sint-Baafskathedraal.

Het hoogtepunt van het parcours was de passage door de Ghelamco Arena – de thuishaven van KAA Gent – waarna de wegen van de marathon- en halvemarathonlopers scheidden.

Ten slotte kwamen alle parcours terug samen aan de Topsporthal, waar de duizenden nationale en internationale deelnemers van alle afstanden heroïsch finishten.

Hardloopfenomeen in Gent

Gent staat in België al bekend als hardloopstad en de stadsmarathon zet dit nu ook internationaal op de kaart. Het parcours van de marathon en halve marathon is officieel opgemeten door World Athletics, wat de kwaliteit van deze marathon onderstreept. Het was een fantastische dag vol energie, motivatie en plezier. We willen al onze collega’s en deelnemers bedanken voor hun deelname en kijken al uit naar de volgende editie van de Marathon van Gent!

Sportief bedrijf, Sportieve Medewerkers

Bij Pauwels Consulting leven we niet alleen naar onze bedrijfsdoelen toe, maar ook naar onze sportieve doelen. We zijn namelijk al jarenlang een trotse sponsor en deelnemer van de Gentse Marathon.

Als bedrijf willen we onze werknemers aanmoedigen om een gezonde levensstijl aan te houden door hun sportieve inspanningen te steunen, ook buiten het werk. Deelnemen aan de marathon is natuurlijk een geweldige motivatie om te trainen. En met zoveel sportieve collega’s in ons bedrijf, is het geen verrassing dat we al verschillende keren hebben deelgenomen aan de marathon.

En dat is nog niet alles, we geven onze medewerkers de kans om te kiezen uit een heleboel sportactiviteiten! Elk jaar organiseren we sportieve teambuilding activiteiten, fietsuitjes, padel wedstrijden, workouts in de middagpauze, The Color Run en nog veel meer. 

Tot slot: Ben je de marathontips van onze collega’s Dorien en Glenn misgelopen? Geen probleem, je kunt ze opnieuw bekijken en wellicht kunnen ze je inspireren om deel te nemen aan jouw volgende marathon.

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